Community Support Worker and Job Training Case Manager

About the role

The Salvation Army Midland Division Midtown Service and Treatment Center is seeking a Community Support Worker & Job Training Manager.

Responsibilities

• Provide case management services to individuals with a special emphasis on employment, health, housing, and community resources that will assist stabilization of clients in a recovery lifestyle in the community.
• Professionally complete case management functions that include but are not limited to intake, assessments, treatment planning, on-going individual sessions to monitor progress and facilitate problem-solving, educating clients regarding resources, and consulting/coordinating with other members of the integrated team and community resources.
• Make referrals to community resources based on client goals, establishing stability.
• Arranging and referring for services and resources, and when necessary, advocating to obtain the services and quality of services to which the client is entitled.
• Making outreach visits to clients residing in shelters and providing transportation for housing search activities.
• Advocate on behalf of clients seeking housing assistance.
• Assist clients in addressing outstanding rent and or utility bills that place clients at-risk of becoming homeless or that could serve as barriers to clients securing housing.
• Provide information on affordable housing transitional and or permanent supportive housing options to clients.
• Aid clients in obtaining and/or remaining in permanent or transitional housing.
• Help clients in the use of community resources.
• Develop good working relationships with landlords, St. Louis Housing Authority, and with all appropriate housing affiliations.
• Identify and recruit new landlords to expand the network of housing providers receptive to homeless applicants.
• Conduct home visits to facilitate client stabilization in housing as needed.
• Provide regular training sessions to clients, regarding information on employment readiness, resumes, interviewing, networking, housing opportunities, home care techniques, tenant responsibilities, and budgeting.
• Conduct job readiness assessments and sessions with clients.
• Assist clients with application and resume preparation.
• Aid clients with interview preparation.

Requirements

• Bachelor’s degree from an accredited college or university in human social work, psychology, nursing, or a closely related area plus one year of work experience is required.
• Experience working with individuals recovering from substance abuse is a plus.
• Combination of education and work experience will be considered.
• Certified Alcohol and Drug Counselor (CADC) or Missouri Associate Alcohol & Drug Counselor (MAADC I or II (a plus. If not currently holding a credential through MSAPCB, application required within first 90 days of employment).
• Requires some computer word processing, spreadsheet, and email experience.
• Excellent interpersonal and communication skills; understanding of the homeless and chemically dependent.
• CPR/First Aid certification and annual TB test required.

Qualifications

• Must be a team player, a self-starter, able to handle several projects at the same time and perform well with minimum supervision.
• Must demonstrate ability to think independently and exercise sound judgment.

Physical and Working Conditions

Must be capable of performing the above essential duties in an office environment to include using a computer, answering phones, etc. Most work will be indoors in a temperature-controlled environment. There will be times the individual is frequently in and out of vehicles.