Community Support Specialist-Panola Co.

Responsibilities

• Obtain and maintain proper certification to perform Community Support Services (CSS), including completing required annual training, maintaining supportive documentation, and submitting applications independently and timely.
• Meet productivity requirements by planning ahead, developing a schedule, and seeking support from the office manager and/or CSS Director when deficiencies are anticipated.
• Provide case management services for clients who meet the criteria for CSS, including:
  • Ongoing assessment of clients’ needs and development of appropriate treatment planning.
  • Coordination of case management and mental health center services with other agencies.
  • Supportive counseling to clients and their families as needed.
  • Assistance with applications for benefits and housing.
  • Support in securing medications and developing medication management plans.
  • Ensuring access to mental health and other community services.
  • Conducting home visits as determined by client need.
  • Providing advocacy services and family counseling/education about mental illness.
• Maintain an assigned caseload, including proper documentation and paperwork.
• Attend meetings and training related to CSS, including weekly staffing meetings at North Mississippi State Hospital.
• Complete and submit reports as requested by the Director of Community Support Services.
• Submit progress notes daily in the electronic medical record system to your supervisor.
• Perform tasks related to loss prevention, such as verifying active Medicaid, ensuring prior authorization, and communicating payor changes with the treatment team and billing department.
• Attend and actively participate in supervisory meetings, including office staffing and treatment teams.
• Participate in grant-specific activities, including:
  • Assisting with continuation of funding requests.
  • Meeting program objectives within funding constraints.
  • Coordinating and reporting on Outpatient Commitment Orders.
  • Compiling and submitting reports requested by the Department of Mental Health (DMH).
  • Engaging in networking opportunities with area hospitals and the AMAP team.
• Perform other duties as assigned.