Community Support Specialist, ACT

About the role

At Heritage Behavioral Health Center, we provide compassionate, community-based support to adults living with serious mental illness and co-occurring disorders through our Assertive Community Treatment (ACT) Team.

Responsibilities

• Support recovery in real life
• Meet with individuals in homes, healthcare settings, and community environments
• Build trusting relationships and help individuals achieve personal recovery goals
• Engage in treatment and ongoing wellness
• Teach coping and symptom-management strategies
• Assist with daily living skills including budgeting, time management, meal preparation, and personal care
• Provide medication education and support
• Encourage meaningful community involvement and positive social supports
• Aid in accessing resources and services
• Coordinate care with medical, behavioral health, dental, and community providers
• (Including by not limited to providing transportation to clients in your personal vehicle)
• Advocate for services and supports that promote long-term success
• Collaborate as part of a team
• Participate in ACT team meetings and treatment planning
• Work closely with clinicians, healthcare providers, probation, DCFS, and community partners
• Maintain timely and accurate documentation
• Contribute to a team-centered approach to care
• Provide rotating on-call coverage for clients in the ACT program at least 3 times in a 4-week period

Requirements

• High School Diploma or GED (with 5+ years' experience working in a mental health setting preferred)
• Minimum age of 21
• Valid driver’s license, reliable transportation, and proof of automobile insurance
• Experience working with individuals experiencing mental health and/or substance use concerns

Qualifications

• Preferred Bachelor’s degree in social work, psychology, education, or related human services field
• Experience in behavioral health, case management, crisis support, or community services

Skills

• Compassionate and non-judgmental
• Comfortable working in community settings
• Adaptable and solution-focused
• Skilled at building rapport and relationships
• Motivated by helping others succeed
• A collaborative team player with strong communication skills

Benefits

• Every other Friday off – paid wellness day
• Rotating on-call coverage for clients in the ACT program at least 3 times in a 4-week period

Pay

• Starting Pay:
  • High School Diploma/GED: Starting at $18.00/hour
  • High School Diploma/GED + 5 years qualifying experience: Starting at $23.00/hour
  • Bachelor’s Degree: Starting at $25.00/hour