Community Standards Associate

About the role

Do you thrive in a service-oriented environment where you are part of a collaborative team? Do you have a keen eye for detail? We’re CCMC, a community management company specializing in master-planned communities. Our vision of inspiring a resident-centric focus is brought to life by our core values: Integrity, Respect, Service and Community. The primary goal of the Community Standards Associate is to support the community standards team with a common goal of preserving and enhancing property standards.

Responsibilities

• Performing a variety of administrative, coordination, and documentation tasks
• Offering information, assistance, and materials to new and existing homeowners
• Educating homeowners with regards to modification applications and governing documents
• Coordinating modification applications through the approval / denial process
• Assisting with compliance inspections
• Processing and tracking violations
• Organizing and maintaining files
• Responding to homeowner phone calls and emails
• Create punch list for common area landscaping concerns as they drive through the community for residential violation review. If specific landscaping items need to be brought to the attention of the association, they can be addressed per the developer’s request.
• Light HOA administrative task when needed to support the day-to-day operations of the HOA office.

Requirements

• One year experience in a similar role
• Must have a valid driver’s license in the state of employment and a personal vehicle with current liability insurance – standard mileage reimbursement provided
• Must pass a pre-employment drug screen and background check
• If driving is, or becomes, a requirement of the role, it is required, at all times, that you hold a valid state driver’s license for the class of vehicle you are driving, maintain a clean motor vehicle report, and hold current automobile insurance at statutory