Community Specialist | Rosedale Center

About the role

lululemon is an innovative performance apparel company focused on yoga, running, training, and other athletic pursuits. The Community Specialist is responsible for executing the store’s community strategy, engaging with the community through relationship building, events, and product seeding, and delivering a world‑class guest experience on the sales floor.

Core Responsibilities

• Collaborate with store leadership to bring the community strategy and guest experience to life.
• Establish and manage local key relationships (e.g., Ambassadors, Sweat Collective, studio owners, lululemon Studio partner studios) to increase new guest acquisition and retention.
• Engage with the local community to identify future Ambassador or partner opportunities and enhance the store’s standing as a community hub.
• Connect with guests on the floor to assess needs, provide technical product education, and incorporate omnichannel programs into a seamless experience.
• Attend, support, and/or host local and regional community events.
• Execute the product‑seeding strategy through community partners and Ambassadors.
• Review community‑relevant business data and metrics, sharing insights and recommendations with store leadership.
• Contribute to a respectful and inclusive team environment by welcoming and celebrating differences.

Requirements

• Must be legally authorized to work in the country where the store is located.
• Reliable transportation to travel to the assigned store.
• 1 year of cumulative experience in customer service, grassroots marketing, brand engagement, or community building.
• High school diploma/GED/equivalent or higher.

Preferred Qualifications

• Experience building or maintaining relationships with clients, groups, or partners.
• Ability to motivate team members to accomplish goals or activities.
• Demonstrated commitment to inclusion & diversity, integrity, and ethical behavior.
• Strong planning, organizing, collaboration, and teamwork skills.
• Learner mindset: curiosity, openness to feedback, and pursuit of new skills.
• Self‑leadership and ability to inspire others.
• Effective interactive communication.

Compensation

Base Pay Range: $21.00 – $24.16 per hour (subject to minimum wage in the location). Target Bonus: $2.00 per hour. Total Target Base Pay Range: $23.00 – $26.16 per hour.

Benefits

• Extended health and dental benefits, plus mental health plans.
• Paid time off.
• Savings and retirement plan matching.
• Generous employee discount.
• Fitness & yoga classes.
• Parenthood top‑up.
• Extensive catalog of development courses.
• People networks, mentorship programs, and leadership series.

Schedule

The work schedule varies based on store needs and may include mornings, afternoons, evenings, weekends, and holidays. During peak periods, special events, or other circumstances, shifts may include early mornings or late nights/overnights.