Community Services Specialist - Spartanburg County

Job Responsibilities

• Presents a professional demeanor when working with the public.
• Prepares correspondence and reports as needed.
• Answers phones and routes calls appropriately.
• Provides database entry for all incoming materials to include reports from law enforcement, victims, and others.
• Implements and maintains procedures for recording and filing administrative forms, reports, documents, and other materials.
• Supports the practice of electronic files.
• Responsible for supplies and office inventories and is familiar with office equipment use.
• Participates in job-related training and workshops for professional development.

Minimum And Additional Requirements

• A high school diploma.
• Related clerical experience may be substituted for a high school diploma.
• Ability to communicate effectively with the public in handling inquiries and communicating information.
• Ability to develop knowledge of Community-Based services and as needed share these service provider contacts to benefit juveniles, their families and victims.
• Knowledge of word processing, current office management practices and the ability to learn how to use the Juvenile Justice Management System (JJMS).
• Knowledge of grammatical rules, language usage and report formatting; the ability to organize and support office activities.
• Knowledge of the care and operations of standard office equipment and machines.
• Must be able to work with non-incarcerated and incarcerated youth and their families.
• Some overnight travel for training as needed.
• Must be able to drive and travel throughout the state as needed.

State Minimum Requirements

• A high school diploma.
• Two (2) years of clerical experience may be substituted for a high school diploma.

Preferred Qualifications

• A high school diploma and two (2) years of clerical experience.

Additional Comments

• The South Carolina Department of Juvenile Justice offers an exceptional benefits package for FTE positions that includes:
• Public Service Loan Forgiveness Program
• Employee Assistance Program (EAP)
• Health, dental, and life insurance
• 15 days annual (vacation) leave per year
• 15 days of sick leave per year
• 13 paid holidays
• State retirement plans and deferred compensation programs
• Discount Programs such as TicketatWork and WeSave

Training Applicable to These Duties

• Training will be provided.

Applications

• Applications are incomplete if you fail to answer all supplemental questions, education, and work history.
• Incomplete applications are not referred to hiring managers.
• Applications are accepted until 5:00 p.m. on the stated closing date.
• You will be asked to provide a certified transcript if selected for a position requiring a degree.
• A background investigation will be conducted that may include but is not limited to, criminal records, driver's license, and child abuse registry prior to an offer of employment.
• Additionally, a medical examination and drug testing may be required.
• Please provide an explanation for any gaps in employment.
• A resume may be attached to your application but not substituted for completing the work history section of the application.