Community Service Educator- MCG Neurology

About the role

The Community Service Educator will educate persons diagnosed with dementia and their caregivers, facilitate access to available public and private resources and provide support services including counseling and care planning.

Responsibilities

• Effectively administer and interpret standardized patient and caregiver needs assessment tools and integrate the results of assessments into an overall plan of care for both the patient and caregiver.
• Establish and maintain linkages with key resource personnel in the region (e.g., Area Agency on Aging, public health nurses, etc.).
• Assess patient eligibility for a variety of state programs (e.g. SOURCE) and make effective referrals as appropriate, according to need and income.
• Maintain current and timely clinical documentation as required by the Memory Assessment Center.
• Evaluate patient outcomes and adherence to care plans as defined by the Memory Assessment Center.
• Provide patient and family education tailored to the specific needs of each patient and caregiver.
• Work collaboratively with other professionals.
• Attend and participate in trainings and meetings as required.
• Other related functions as assigned.

Required Qualifications

• Master's degree from an accredited college or university in Social Work, Counseling, or Psychology.
• OR Bachelor's degree from an accredited college or university in Social Work, Counseling, or Psychology with a minimum of four years of community outreach, community linkage, or related experience.

Preferred Qualifications

• Master's degree from an accredited college or university in Social Work and/or Psychology.
• Experience working and conducting assessments with persons living with dementia and caregivers of a person living with dementia strongly preferred.
• Experience conducting assessments with older adults is strongly preferred.
• Experience in healthcare and geriatrics.
• Clinical Experience: 4+ years' providing care consultation and case management.
• Demonstrated experience in quality program delivery and evaluation.

Knowledge, Skills, & Abilities

• KNOWLEDGE: Knowledge of mental health issues common among persons with dementia and caregivers. Working knowledge of effective non-pharmacological Interventions for managing dementia-related behaviors, common mental health disorders (e.g., anxiety, depression, etc.). Working knowledge of effective interventions for reduction of caregiver burden, improvement of caregiver physical and mental health as well as other available educational and informational resources. Knowledgeable of general resources available to incorporate into care plan.
• SKILLS: Detail oriented - able to comply and meet deadlines. Excellent written and verbal communication skills. Outstanding organizational and time-management skills.
• ABILITIES: Ability to interact with patients and families that is attuned to individual needs health literacy levels and home environment. Ability to assess any related financial burden that may impact services for which a family/patient has access or can afford. Ability to interact with a care consultation system and transfer information from an assessment to other designated individuals (e.g., care consultant and primary care provider). Ability to address individuals and information with a high degree of sensitivity and confidentiality. Ability to develop and maintain effective working relationships with physicians, staff, patients, family members and agency staff.

Shift/Salary/Benefits

Shift: Days/M-F (work outside of normal business hours will likely be required of an employee in an exempt level position)

Pay Band: B11

Salary Range: $56,600/annually - $72,200/annually

Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position.

Recruitment Period: 7/8/26 - Until Filled

Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees. Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.

Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today!

Conditions of Employment

All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.

If applicable for the specific position based on the duties: the candidate will also need to have a credit check complete for Positions of Trust and or approved departmental Purchase Card usage.

Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle.

For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation.

All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgement and adhering to cybersecurity and privacy policies during their employment and beyond.

Other Information

This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and-family-centered care institution, where employees partner everyday with patients and families for success".

Augusta University is a tobacco free environment and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.

Equal Employment Opportunity: Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.