Community Safety Officer

Email: recruiting@transitpolice.bc.ca • Phone: 604.516.7421

About the role

As a Community Safety Officer (CSO), you will work alongside Transit Police Officers, gaining relevant experience for a career in law enforcement. Governed by the provisions of the BC Police Act, you will serve as a designated Peace Officer, entrusted with key tasks that support the work of Transit Police Officers. As you build relationships with transit staff and the community, you will gain unique insights into policing in a transit environment.

Community Safety Officers help us deliver a community-focused approach to keeping transit safe. In addition to regular patrol duties, CSOs will assist with tasks such as the collection of video evidence, outside perimeter security at police incidents, traffic control, providing support at major events and emergencies, and many other diverse responsibilities. CSOs have strong customer service skills, know first aid and have the skills to help address the social and policing issues found on and around the transit system in Metro Vancouver.

Responsibilities

• Provide a uniformed, high visibility presence on the transit system
• Respond to low risk calls for assistance and public safety incidents on the transit system
• Enforce transit rules and regulations to maintain public safety of transit vehicles and property
• Support fare enforcement on the transit system
• Assist with low-risk crime prevention activities, strategies and programs in collaboration with transit operating companies and community partners
• Assist police officers in performing law enforcement and investigation duties when required
• Conduct foot and vehicle patrols on the transit system, including buses, bus loops, SkyTrain, exchanges and SeaBus
• Assist with police investigations by canvassing for witnesses and video
• Assist with tagging and processing lost property
• Assist with crowd and traffic control in relation to incidents on transit or involving transit vehicles
• Use police information systems and complete appropriate statements and reports

Requirements

• 19 years or older
• Grade 12 diploma or equivalent
• No criminal record for which a pardon has not been granted
• No adult criminal charges pending
• Canadian Citizen or Permanent Resident
• Meet visual acuity standards (outlined in application form)
• Meet hearing standards: hearing loss no greater than 30dB in both ears in the 500-3000 HZ range
• Keyboarding certificate of at least 25 words per minute required, obtained from an accredited learning institution or through ratatype.com
• Valid First Aid Certificate (CPR-C Level)
• A demonstrated fit and healthy lifestyle
• Ability to successfully undergo an extensive background investigation involving workplace, personal, financial and neighbourhood enquiries
• A valid Class 5 driver’s license, in good standing
• Good interpersonal skills
• Excellent verbal and written communication skills

Preferred Qualifications

• Post secondary education
• Knowledge of a second language or culture
• Law enforcement related work experience
• Work experience that demonstrates conflict resolution, initiative, customer service skills, integrity and interpersonal skills
• Community volunteer experience
• Demonstrated ability to work as part of a team

Pay

POSITION MONTHLY ANNUAL CSO Step 1 (while in training) $6,677/mo. $80,123/yr. CSO Step 2 (when training complete) $6,811/mo. $81,726/yr. CSO Step 3 (after 18 mo. probation) $6,948/mo. $83,378/yr.

As of November 14, 2025

Benefits

• Membership in the Transit Police Professional Association (mandatory)
• Physical training facilities
• Employee and Family Assistance Program (EFAP)
• Continuing education subsidies
• Employee unlimited transit pass; spouse/dependent pass
• Full time regular hours: 40 hours per week with various shift schedules
• Full benefits
• Eligible to make contributions to pension immediately upon being hired

Training

If you are successful with your application and offered a position as a CSO with Transit Police, you will be sworn in and enter into 17 weeks of paid training including 10 weeks in a classroom and seven weeks of field training.