Community Relations Superintendent

About the role

The Community Relations Superintendent leads, develops, and executes a comprehensive community relations strategy for a surface silver mining operation in Nevada. This role builds and manages a high-performing community relations team, fostering strong, transparent, and proactive relationships with local stakeholders—including regulatory agencies, tribal entities, community organizations, local government, and residents. The position ensures the operation maintains its social license to operate through effective engagement, issue resolution, and alignment with environmental stewardship goals.

Responsibilities

• Strategic Leadership & Implementation
  • Develop and implement a long-term community relations strategy aligned with site operational goals, permitting requirements, and corporate standards.
  • Identify key community risks and opportunities, and develop mitigation or engagement plans.
  • Establish measurable performance indicators (KPIs) to evaluate effectiveness of community engagement efforts.
  • Support permitting and regulatory processes through coordinated stakeholder engagement.
• Team Development & Leadership
  • Build, mentor, and lead a community relations team, including specialists and coordinators.
  • Establish clear roles, responsibilities, and performance expectations for team members.
  • Promote a culture of accountability, professionalism, and continuous improvement.
  • Provide training and development opportunities to enhance team capability in communications, stakeholder engagement, and conflict resolution.
• Stakeholder Engagement
  • Develop and maintain strong relationships with local communities, landowners, county and municipal officials, tribal governments, state and federal agencies, NGOs, and other key stakeholders.
  • Serve as a primary point of contact for community concerns, ensuring timely and professional responses.
  • Lead public meetings, outreach programs, and community events.
• Community Programs & Initiatives
  • Design and manage community investment programs, including sponsorships, donations, and partnerships.
  • Support workforce development initiatives and local hiring efforts.
  • Coordinate educational outreach and site tours to enhance community understanding of mining operations.
• Communications & Reporting
  • Oversee development of communication materials, including newsletters, reports, and public disclosures.
  • Ensure consistent messaging across internal and external communications.
  • Prepare reports summarizing community engagement activities, issues, and resolutions for management review.
• Issue Management & Compliance
  • Establish and maintain the Borealis community grievance mechanism to track and resolve complaints.
  • Ensure compliance with permits, agreements, and company policies related to community relations.
  • Coordinate closely with Environmental, Operations, and Legal teams on sensitive issues.
• Cross-Functional Collaboration
  • Partner with Environmental, Permitting, and Regulatory teams to align community engagement strategies with permitting requirements, environmental commitments, and compliance obligations.
  • Coordinate with Operations and Mine Planning teams to proactively communicate project activities, schedules, and potential community impacts.
  • Collaborate with Human Resources on local hiring initiatives, workforce development programs, and community-focused recruitment efforts.
  • Work with Legal and Government Affairs to ensure messaging, agreements, and stakeholder interactions comply with regulatory and contractual obligations.
  • Support Health & Safety and Emergency Response teams in community notification planning and incident communication.
  • Align with Corporate Communications to ensure consistency in external messaging, branding, and crisis communications.
  • Facilitate regular internal coordination meetings to share stakeholder feedback, track emerging issues, and ensure timely, unified responses across departments.
  • Integrate community feedback into operational decision-making by providing actionable insights to site leadership and functional teams.
• Safety
  • Place the safety, health, and well-being of employees and contractors as the top priority.
  • Foster “safety excellence” through training, motivating, and providing resources in all aspects of safety and occupational health.
  • Identify and control occupational hazards.
  • Adopt and enforce the highest safety and health standards by complying with written policies, regulatory requirements, SOPs, and work site permits.
  • Maintain a high degree of safety and health awareness through observation, risk assessments, and frequent safety meetings and audits.

Requirements

• Education
  • Bachelor’s degree in Communications, Public Relations, Environmental Science, Social Sciences, or a related field (Master’s preferred).
• Experience
  • 7+ years of experience in community relations, stakeholder engagement, or public affairs.
  • Experience in mining, natural resources, or heavy industry strongly preferred.
  • Demonstrated experience developing and executing strategic engagement plans.
  • Proven experience leading and developing teams.
• Skills & Competencies
  • Strong leadership and team-building skills.
  • Excellent written and verbal communication abilities.
  • Conflict resolution and negotiation expertise.
  • Knowledge of regulatory and permitting processes in Nevada or similar jurisdictions.
  • Ability to work effectively with diverse stakeholders, including rural communities and tribal nations.
  • Strong organizational and project management skills.