Community Relations Manager- Flood Control District (0726)

Nature of Work

Under general supervision performs work of considerable difficulty in planning, organizing, and coordinating a variety of administrative projects and assignments; performs related work as assigned.

Typical Duties

• Develops, plans, and coordinates various internal and external public information activities
• Composes and publishes articles, stories, bulletins, booklets, radio/television news releases, and other County publications
• Supports the Flood Control District Administrator in a range of internal and external communications initiatives
• Prepares correspondence and answers questions, in person and by telephone, relating to Flood Control District operations, procedures and policies
• Receives and tracks citizen inquiries/complaints for the Flood Control District
• Communicates citizen complaints to appropriate staff member and tracks responses
• Generates regular citizen inquiry reports for elected/appointed officials
• Captures and maintains records, reports, and communications for the Flood Control District
• Manages the Flood Control District website
• Coordinates public meetings, including flood mitigation corridor meetings
• Conducts research and performs special assignments as assigned
• Develops and implements public engagement/communications plans
• Prepares and maintains records, reports, and communications for the Flood Control District

Essential Functions

• Driving
• Sitting
• Working with and around others
• Dealing with interruptions
• Repetitive motion (hand/wrist) for computer work
• Vision acuity (near) for routine office and customer service duties
• Hearing and speech for ordinary conversation
• Finger dexterity for typing and paperwork

Minimum Qualifications

• Associate Degree in public administration, public relations, journalism, or related field, and five years of progressively responsible administrative experience, including at least two years of public relations related experience
• OR Bachelor's Degree in public administration, public relations, journalism, or related field, and four years of progressively responsible administrative experience, including at least two years of public relations related experience
• OR Six years of progressively responsible administrative experience, including at least two years of public relations related experience
• OR Any equivalent combination of education, training and experience that demonstrates the ability to perform the duties of the position

Preferred Qualifications

• Considerable Knowledge Of Principles and practices of public administration, communication, and management
• Research methods, techniques, and report presentation
• Project management
• Business English and report writing
• Spreadsheets and database management
• Record keeping and file management
• Media Communications

Knowledge, Skills And Abilities

• Considerable knowledge of: Principles and practices of public administration, communication, and management
• Research methods, techniques, and report presentation
• Project management
• Business English and report writing
• Spreadsheets and database management
• Record keeping and file management
• Media Communications
• Working Knowledge Of Desktop publishing software with some layout and design skills
• Website Management
• Skill In The use of computers and standard office equipment
• Ability To Represent the department and present accurate information to news media and the public in an interesting and professional manner
• Meet and deal tactfully and effectively with the public, elected and appointed officials, employees, and the news media
• Conduct research, make sound administrative analysis, and prepare reports relating to policy and management issues
• Work safely and support the culture of workplace safety
• Establish and maintain effective working relationships with employees, other agencies, and the public
• Follow written and verbal instructions
• Communicate effectively, verbally and in writing

Coconino County Employee Benefits

• Vacation/Annual Leave
• Sick Leave
• 10 Holidays Per Year
• Health Care Insurance
• Dental Plan
• Vision Plan
• Group Life Insurance
• Pre-Tax Deduction Plan
• Sick Leave Conversion Plan
• Personal Day Purchase Program
• Vacation Sell Back Program
• Tuition Reimbursement Program
• Wellness Program
• Long-Term Disability
• AZ State Retirement System
• Employee Assistance Program
• On-going Training Opportunities
• Free bus transportation/EcoPass bus pass

Required Question

Thank you for your interest in the Coconino County Flood Control District’s Community Relations Manager position. Tell us why you are interested in the position, and how your experience and skillset will immediately contribute to successfully engaging our communities and the media.

Additional Questions

• Please share your experience communicating with elected officials – please provide a positive experience and an experience that was not as positive and what you learned from both. This can be from the perspective of a media reporter, or from a staff person responsible for communicating information from an elected official(s) to the media or public.
• Coconino County Flood Control District is characterized as a fast-paced and high-expectation environment. Please tell us how you handle stressful situations in the workplace.
• Coconino County Flood Control District is rich in culture and perspective; hearing the voices of our diverse team members is a priority for our organization. Please tell us how you define diversity in the workplace and give examples of how you will ensure diversity and equity among our team.