Community Relations Manager

About the role

IdeaTek is a telecommunications company dedicated to providing fast, reliable internet to underserved communities. We are expanding into Tucson, Arizona, and are seeking a Community Relations Manager to lead our efforts in the region.

Responsibilities

• Be the Face of IdeaTek: Serve as the primary point of contact for local government officials, neighborhood associations, and non-profit organizations.
• Strategic Partnerships: Identify and foster relationships with key Tucson stakeholders to promote our mission and expand our local footprint.
• Event Management: Plan, coordinate, and execute community events, town halls, and "Internet Freedom" rallies to educate the public on our services and values.
• Advocacy & Education: Represent IdeaTek at public hearings and community forums to advocate for broadband equity and infrastructure development.
• Local Communications: Collaborate with the marketing team to tailor messaging for the Tucson market, including press releases, newsletters, and social media content.
• Feedback Loop: Act as a liaison between the community and our internal teams, reporting back on local sentiment, concerns, and opportunities for service improvement.

Requirements

• 5+ years of experience in community relations, event planning, community engagement, public relations, or a related field.
• Deep understanding of the Tucson community, including its unique culture, demographics, and geographic landscape.
• Exceptional presentation, public speaking, and written communication skills, with the ability to effectively engage diverse audiences and explain complex topics in a clear, relatable manner.
• Strong communication and relationship-building skills with community leaders, local businesses, government officials, and other stakeholders.
• Ability to work independently while managing multiple priorities, community initiatives, and events.
• Strong organizational skills and adaptability in fast-paced environments.
• Ability to think creatively, develop innovative community engagement strategies, and proactively solve problems.
• Ability to navigate complex community concerns, local government processes, and stakeholder feedback with professionalism and diplomacy.
• Willingness to work evenings and weekends as needed to attend community meetings, outreach activities, and events.
• Valid driver's license with no restrictions and a clean driving record.

Preferred Qualifications

• Prior experience in telecommunications.
• Bilingual proficiency (English/Spanish).

Desired Attributes

• People-focused – You genuinely enjoy connecting with others and building lasting relationships.
• Energetic and positive – You bring enthusiasm and professionalism wherever you go.
• Community-minded – You care about making a meaningful impact in local communities.
• Adaptable – You thrive in changing environments and can pivot quickly when priorities shift.
• Collaborative – You work well across departments and with external partners.
• Strategic thinker – You look for creative ways to build partnerships and create value.

Why Join IdeaTek?

IdeaTek is a cutting-edge telecommunications company dedicated to bringing fast, reliable internet to underserved communities. We are a passionate team of innovators and problem-solvers committed to making a difference in the lives of our customers. At IdeaTek, we value our employees and foster a culture of collaboration, growth, and community involvement.

Equal Opportunity Employer

IdeaTek is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other legally protected characteristic.