Community Relations Coordinator - The Springs Living

Responsibilities

• Welcome prospective residents, families, and visitors to our senior living communities
• Conduct community tours and present the lifestyle, amenities, services, and culture of The Springs Living
• Support occupancy and move-in goals through relationship-based sales and follow-up communication
• Manage inquiries, lead follow-up, and ongoing communication throughout the move-in process
• Assist with marketing events, community outreach, and networking opportunities throughout the Salem area
• Build partnerships with referral sources, healthcare professionals, and local organizations
• Support sales and marketing initiatives alongside the Director of Community Relations
• Help create a positive, hospitality-focused experience for every visitor and family interaction
• Represent The Springs Living professionally both inside and outside the community

Qualifications

• Experience in sales, senior living, hospitality, customer service, marketing, or community relations
• Experience in assisted living, independent living, memory care, healthcare, or hospitality preferred
• Strong communication, relationship-building, and interpersonal skills
• Comfortable presenting and speaking with individuals and groups
• Organized with strong attention to detail and follow-through
• Event planning, outreach, or networking experience preferred
• Proficiency with Microsoft Office and general technology
• Familiarity with social media and digital communication for business purposes is preferred
• Positive attitude, flexibility, and a collaborative team mindset
• Ability to pass a criminal background check and drug screening