Community & Private Events Manager

Position Summary

The Community & Private Events Manager is responsible for planning, coordinating, and executing all banquet operations, private events, weddings, member functions, golf tournaments, and Club social events. Reporting to the Director of Food & Beverage, this leader provides visible, hands-on leadership while ensuring every event reflects the warmth, professionalism, and attention to detail that make Oldfield Club unique.

Key Responsibilities

• Lead Exceptional Event Operations

• Oversee all banquet and private event operations from planning through execution and post-event follow-up.

• Review Community & Private Event Orders (BEOs) and coordinate event logistics with culinary, facilities, golf operations, and other departments.

• Conduct pre-function meetings with banquet staff to ensure flawless communication and execution.

• Maintain a visible leadership presence during all events, ensuring service excellence from setup through breakdown.

• Anticipate member and guest needs while resolving concerns quickly, professionally, and with a hospitality-first mindset.

• Create Exceptional Member Experiences

• Build meaningful relationships with members, guests, and event hosts.

• Deliver personalized service that exceeds expectations and creates memorable celebrations.

• Ensure every event reflects the warmth, professionalism, and genuine hospitality that define Oldfield Club.

• Continuously evaluate member feedback and identify opportunities to enhance banquet experiences.

• Support the Club's mission of creating meaningful moments through exceptional hospitality.

• Develop and Inspire Teams

• Recruit, train, coach, schedule, and mentor banquet service staff.

• Foster a culture of professionalism, teamwork, accountability, and service excellence.

• Lead daily pre-shift meetings and ongoing training focused on service standards, banquet execution, and member engagement.

• Develop future leaders through coaching and continuous performance feedback.

• Lead by example through an energetic, hands-on leadership style.

• Drive Operational Excellence

• Assist in managing community & private event labor costs, scheduling, inventory, purchasing, and operating expenses.

• Maintain compliance with health, sanitation, alcohol service, and workplace safety regulations.

• Maintain accurate event documentation, billing, and operational reporting.

• Shape the Future of Hospitality at Oldfield Club

• Partner closely with the Director of Food & Beverage throughout the ongoing clubhouse renovation to ensure uninterrupted banquet operations and outstanding member experiences.

• Contribute ideas and operational insight regarding future banquet spaces, event programming, and service enhancements.

• Support implementation of new banquet procedures and service initiatives associated with renovated facilities.

• Serve as a positive, visible leader throughout periods of growth and change.

Qualifications

• Minimum three (3) years of community, private events, banquet, or food & beverage leadership experience in a private club, luxury hotel, resort, or upscale hospitality environment.

• Proven experience executing weddings, member events, golf tournaments, corporate meetings, and social functions.

• Strong leadership and team development skills.

• Excellent organizational, communication, and problem-solving abilities.

• Experience managing labor budgets, inventory, purchasing, and banquet operations.

• Knowledge of banquet event software, POS systems, Microsoft Office, and scheduling platforms.

• Ability to remain calm and effective in a fast-paced, member-focused environment.

• Private club experience strongly preferred.

Physical Requirements

• Ability to stand and walk for extended periods throughout events.

• Ability to lift and carry up to 40 pounds.

• Ability to bend, stoop, reach, and assist with banquet setup and event operations.

• Ability to work evenings, weekends, holidays, and special events.

Benefits

• Medical, Dental, and Vision Insurance

• Company-Paid Life Insurance

• Short-Term and Long-Term Disability Coverage

• 401(k) Plan with Employer Match

• Generous personal time off

• Employee Assistance Program (EAP)

• Complimentary Team Member Meals

• Professional Development Opportunities

• Team Member Recognition Programs

• Employee Events and Appreciation Activities

About Troon

Troon is the world’s largest professional club management company, that specializes in services in golf, hospitality, and residential communities. Founded in 1990 and headquartered in Scottsdale, AZ, Troon is a leading employer in hospitality. Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization.