Community Placement Touring Associate

What you will do

• Review each client's care needs, budget, location preferences, and family situation before each tour
• Conduct in-person tours of senior living communities, serving as a knowledgeable and compassionate guide
• Advocate for the client's interests while maintaining courteous, professional relationships with community staff
• Deliver structured post-tour summaries and recommendations to the placement advisor managing the case
• Clock in and out at scheduled times to coordinate with clients and our internal team

You will thrive here if

• Have genuine warmth with older adults and families under emotional stress
• Are professional, prepared, and deeply reliable
• Know the Rochester senior living landscape or are eager to build that fluency quickly
• Are comfortable being on the road most of the day; reliable transportation required
• Want flexible, as-needed part-time work (roughly 10 to 20 hours per week, Monday through Friday)

Preferred experience

• Prior work in senior living, healthcare, social services, care coordination, or client-facing hospitality
• Familiarity with assisted living, memory care, and independent living community types

Compensation

Pay is $21/hr. There is no commission or variable component in this role. We do not want our touring associates feeling pressure to push families toward a decision before they are ready. Success is measured through client experience and the quality of your summaries, not placement count.

The practical details

• Reliable personal transportation and a working smartphone required
• Background check required
• Roughly 10 to 20 hours per week, scheduled around client tour availability

To apply

To apply: send a resume and a brief note about why this role interests you to [email protected]