Community Outreach & Partnerships Associate

Position Summary

The Community Outreach & Partnerships Associate supports the Director of Experience, Culture, and Community Partnerships by executing day-to-day outreach efforts. This role is responsible for maintaining consistent contact with referral sources, increasing community engagement, and strengthening Wise Path’s visibility across assigned territories. This position focuses on activity execution, relationship maintenance, CRM discipline, and professional representation in the field.

Essential Duties & Responsibilities

• Conduct regular outreach to referral sources via calls, in-person visits, and email
• Schedule and complete weekly in-person visits within assigned territory
• Maintain consistent follow-up with active and dormant referral partners
• Identify opportunities to reactivate inactive relationships
• Track all outreach interactions in CRM or designated tracking system
• Attend resource fairs, networking events, and partnership meetings
• Cook up and coordinate facility tours for community partners
• Distribute program materials and educational resources
• Represent Wise Path professionally in the field at all times
• Identify new partnership opportunities aligned with service lines
• Support the Admissions team by communicating potential referral activity promptly
• Follow up professionally with referral sources regarding admission outcomes (as appropriate)
• Identify and escalate referral barriers to the Director
• Provide feedback on market trends impacting admissions volume
• Report weekly outreach activity and track key metrics
• Contribute to territory growth strategy discussions

Qualifications

• A high school diploma required; a bachelor’s degree preferred
• 1+ years of experience in healthcare outreach, behavioral health, sales, or community engagement
• Experience in substance use disorder or behavioral health services strongly preferred
• A valid driver’s license and reliable transportation required
• Proficiency with CRM systems or activity tracking tools preferred

Key Competencies

• Strong interpersonal and relationship-building skills
• Confident, professional public-facing presence
• Organized and detail-oriented
• Self-directed and comfortable working independently in the field
• Strong follow-through and accountability
• Resilient and motivated by activity metrics
• Mission-aligned with recovery and community impact

Work Environment & Conditions

• Primarily field-based within assigned geographic territory
• Regular travel to community partners, referral sources, and events
• Occasional evening or weekend events as needed
• Office-based administrative time for reporting and CRM documentation

Performance Expectations

• Consistency of outreach activity
• Growth in active referral relationships
• Reactivation of dormant partners
• CRM accuracy and reporting discipline
• Professional representation of Wise Path in the community

Compensation

The base compensation range for this position is $50,000 - $70,000. Placement within the range will be based on a variety of factors, including but not limited to skills, experience, qualifications, location, and internal equity. Candidates should be comfortable with an on-site and field presence to support collaboration, community engagement, and cross-functional partnership.

Employee Benefits

• Medical, Dental, and Vision Insurance
• Paid Time Off (PTO)
• Paid Holidays
• 401(k) plan
• Employee Assistance Program
• Professional development opportunities
• Mission-driven, team-oriented culture

Equal Employment Opportunity & Reasonable Accommodations

Wise Path Recovery Centers provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. The organization provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable laws. If you require accommodation to perform the essential functions of this position, please notify your supervisor or Human Resources. Requests will be evaluated on a case-by-case basis to ensure equal employment opportunities. Wise Path also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws.