Community Partnerships Associate

Primary Responsibilities

• Develop new partnerships with hospitals, physician offices, treatment centers, EAPs, medical facilities, unions, Veterans Affairs, behavioral health providers, recovery courts, and other social services and community organizations.
• Strengthen existing partnerships by serving as a trusted resource, fostering collaboration, and maintaining consistent follow-up.
• Represent Freeman Recovery Center at industry events, community meetings, and networking opportunities to increase visibility and strengthen community presence.
• Collaborate with the admissions team, clinical team, and Community Partnerships Coordinator to support outbound referrals and ensure timely follow-up.
• Offer support by identifying resources for aftercare and housing, and ensure clinical teams are aware of these opportunities.
• Provide feedback from the community to help align services with evolving client and partner needs.

Territory Planning & Strategic Growth

• Create and implement a quarterly community partnerships plan that reflects territory-specific opportunities and organizational priorities.
• Possess the ability to prospect new clients and partners through direct outreach, including in-person visits, calls, and meetings.
• Identify opportunities for cross-collaboration with ancillary health services, both in-state and out-of-state.

Relationship Health & Accountability

• Maintain accurate and up-to-date records in the CRM, logging daily outreach, partner activity, and outcomes.
• Track relationship health, referral activity, and community feedback to ensure strong, sustainable partnerships.
• Elevate concerns or barriers to the Director of Community Partnerships for support and resolution.

Compliance & Standards

• Operate in alignment with Freeman Recovery Center’s mission, values, code of conduct, and compliance standards.
• Adhere strictly to legal, regulatory, and ethical guidelines in all outreach and partnership activities.

Performance & Goals

• Meet monthly, quarterly, and annual expectations for outreach activity, new partnerships, and referral growth.
• Contribute to the organization’s overall strategic goals by focusing on relationship-building as the foundation for sustainable growth.