Community Partnership Manager

About the role

The Community Partnership Manager is a player-coach role that blends hands-on relationship building with team leadership. You'll personally maintain a book of high-priority partner relationships and contribute directly to enrollment, while also building, leading, and coaching RMSC's team of community liaisons (practice ambassadors).

Responsibilities

• Personally own a portfolio of high-priority and marquee partner accounts, carrying an individual referral and enrollment target alongside the team's number.
• Identify, prospect, and secure new partnerships with assisted living, independent living, skilled nursing, rehabilitation, and long-term care communities in your own territory.
• Build and work a personal pipeline of referral relationships, converting opportunities into sustained, high-quality enrollments.
• Meet face-to-face with patients and families to guide them through enrollment with warmth and clarity.
• Stay active in the field — modeling the outreach, consultative selling, and relationship management you expect from the team.
• Build, lead, coach, and scale a team of community liaisons / practice ambassadors responsible for facility relationships and patient enrollment.
• Set clear enrollment, retention, and relationship-management goals; monitor performance against targets and coach to results.
• Ride along on partner visits, run deal reviews, and provide hands-on, in-the-field coaching grounded in your own active selling.
• Establish repeatable processes, territory plans, and best practices for outreach, enrollment, and account management.
• Recruit, onboard, and develop liaison talent as the team grows.
• Develop and execute the business development strategy to grow patient census across RMSC's service area and care settings.
• Evaluate and prioritize geographic and facility-type expansion opportunities in coordination with clinical and operations leadership.
• Serve as RMSC's senior external representative and trusted liaison to senior-living community leadership, administrators, and care staff.
• Articulate RMSC's value proposition to partners: fewer hospital send-outs, improved resident stability and retention, stronger continuity of care, and enhanced resident and family satisfaction.
• Represent RMSC at industry events, senior-living association meetings, and community functions.
• Partner closely with clinical operations and triage leadership to align growth with capacity and maintain care quality, and to coordinate a smooth handoff from enrollment to clinical onboarding.
• Track, analyze, and report on personal and team pipeline, enrollment, retention, and partner-relationship metrics to executive leadership.

Qualifications

• Bachelor's degree in business, healthcare administration, marketing, or a related field, or equivalent professional experience.
• 5+ years of business development, sales, or community-relations experience in healthcare, with significant exposure to senior care, home health, hospice, or related services.
• 3+ years of experience leading and developing a sales or community-liaison team while personally carrying a sales or account quota (player-coach experience strongly preferred).
• Demonstrated track record of personally meeting or exceeding growth, census, or enrollment targets — and of coaching others to do the same.
• Deep understanding of the senior-living and post-acute landscape, including assisted living, skilled nursing, and long-term care environments.
• Excellent relationship-building, communication, and presentation skills with both clinical and non-clinical audiences.
• Valid driver's license and willingness to travel regularly throughout the service area.
• Established relationships with senior-living operators and referral sources in Colorado.
• Familiarity with value-based care, mobile/house-call medicine, or interdisciplinary care models.
• Experience working alongside clinical teams in a provider organization.
• Proficiency with CRM tools and pipeline reporting.

Core Competencies

• Player-coach versatility — moves fluidly between personally closing partnerships and developing the team, without dropping either.
• Relationship orientation — builds trust quickly and sustains long-term partnerships.
• Strategic execution — translates growth strategy into territory plans and measurable results.
• Leadership by example — recruits, develops, and motivates a high-performing field team while staying credible in the field.
• Healthcare fluency — credibly bridges commercial goals and clinical realities.
• Mission alignment — genuine commitment to serving the aging community with dignity.

Pay

Base Salary: $90,000-100,000, plus bonus opportunity

Schedule

Full-time, exempt