Community Participation Supports Supervisor (IDD/Autism Service)

About the role

Access Services is hiring a Community Participation Supports (CPS) Supervisor to lead a team that supports adults with intellectual disabilities and autism to build meaningful, connected lives in their communities. CPS is a person‑centered service that helps individuals develop interpersonal, communication, daily living, and work‑related skills while exploring community connections, volunteer opportunities, educational experiences, and pathways to greater independence. As a CPS Supervisor you will oversee the delivery of high‑quality supports, supervise and develop Direct Support Professionals (DSPs), and help ensure individuals achieve the goals outlined in their Support Plans. This role combines leadership, coaching, service coordination, and direct engagement with individuals and their support teams to create opportunities for growth, inclusion, and community participation. Because CPS services are delivered where individuals live, learn, work, and engage in their communities, this is a highly mobile and community‑based leadership position. The service area includes Schuylkill, Monroe, and Carbon counties, and the supervisor will regularly travel throughout the region to support staff, oversee services, and build relationships with individuals and community partners. The position may be based out of the Bethlehem or Orwigsburg office, with a combination of community‑based work, office work, and flexibility to support the needs of the program.

Responsibilities

• Provide regular supervision to multiple DSPs in a variety of settings.
• Develop and support DSPs to further implement positive individual outcomes.
• Engage DSPs in coaching conversations pertaining to career development and employee engagement.
• Provide direct care and direct support hours to meet program and individuals' needs, including but not limited to transferring, rotating, and changing individuals.
• Participate in the on‑call rotation as assigned.
• Effectively assist resolution of crisis and conflict situations, if needed.
• Guide and discuss with staff members various methods of interventions and program planning for the individuals we serve and their families.
• Assist in hiring and orienting new DSPs.
• Conduct and/or attend case reviews and assessments on a regular basis.
• Help review and ensure timely implementation of Person‑Centered Support Plans and provide periodic assessments of services.
• Identify and coordinate the goals/outcomes for each individual being served in cooperation with the individual and his/her identified team.
• Review service documentation on a regular basis to help ensure quality compliance with program and agency standards.
• Maintain effective working relationships with representatives of state and local agencies and other professionals.
• Report on any operational, staff, or individual concerns according to Access Services' established policies and procedures.
• Maintain appropriate, timely documentation as required of the position.
• Provide or prepare data such as statistical or financial information about the caseload.
• Keep abreast of developments in the field relating to the provision of services and intervention techniques.

Requirements

• Valid US driver's license for at least two years (not including time with permit).
• No serious traffic convictions within the past three years (serious convictions include DUI, reckless driving, leaving the scene of an accident, or three or more traffic violations and/or at‑fault accidents within that period).
• Access to a reliable vehicle during work hours; vehicle must have valid registration and inspection stickers.
• Valid auto insurance; proof of being a covered driver on the policy required.
• High school diploma or GED required.
• Bachelor's degree in education, special education, psychology, counseling, gerontology, social work, or therapeutic recreation highly preferred.
• NADD, RBT, CNA, or BCBA certification preferred if bachelor's degree preference is not met.
• Two years of supervisory experience in social services highly preferred.
• Caring and cooperative attitude toward others, viewing the needs of others as more important than one's own.
• Ability to plan, organize, and supervise the work of others.
• Ability to exercise judgment and discretion in applying and interpreting laws, rules, and policies governing agency services.
• Sound oral and written communication skills.
• Knowledge of principles and methods of habilitation.
• Knowledge of behavior management, safety techniques, and program planning principles.
• Proficiency in, or ability to learn and use, workplace applications, platforms, and technologies including Outlook, Microsoft Office Suite, and the electronic healthcare record system.
• Ability to navigate computers and work‑related systems.
• Ability to work in program sites and the community providing direct care and/or support; stand, sit, bend, or run as needed to provide proper care and supervision.
• Ability to move and stay with an individual to keep them safe in home and community environments, even when the individual struggles to meet expectations.
• Ability to assist an individual who has fallen, regardless of weight or size.
• Ability to walk, climb stairs, and lift or move items associated with sedentary and light work (up to 20 lbs.).
• Ability to work in a standard office environment and utilize desktop computer equipment daily.
• Willingness to travel to offsite locations and regional office locations as necessary.

Benefits

• Comprehensive medical, dental, vision, and prescription coverage.
• Company‑paid life insurance, disability protection, and catastrophic sick leave.
• Access Services covers up to 88% of health premium; many employees pay less than $150/month.
• Full‑time employees earn up to nearly 6 weeks of paid time off (20+ PTO days plus 9 paid holidays), with additional time accrued as career progresses.
• 401(k) with company match.
• Tuition reimbursement program and access to college tuition discounts.
• Mileage and toll reimbursement.
• Employee Assistance Program (EAP) with free, confidential resources for employees and families, including counseling and emotional support (in‑person, telehealth, text therapy) and financial and legal guidance.
• Paid training, ongoing professional development, and opportunities to learn and advance across diverse roles and programs.

Pay

The hourly rate starts at $22/hour, with increases based on education and experience.

Schedule

The schedule is Monday‑Friday during regular business hours, with flexibility to meet program needs.