Community Outreach Sales Rep (Patient Engagement Specialist) - West Coast

What You Will Do:

• Built rapport and create meaningful engagement through consultative conversations.
• Clearly communicate the value and benefits of ConcertoCare's services, addressing questions and overcoming barriers to enrollment.
• Drive patient enrollment by identifying needs, handling objections, and motivating patients to take action.
• Utilize creative outreach strategies, including phone, in-person, and community-based engagement, to connect with difficult-to-reach patients.
• Manage a pipeline of prospective patients and prioritize activities to maximize enrollment opportunities.
• Track outreach activities, enrollment progress, and patient interactions in Salesforce and electronic medical record systems.
• Schedule initial patient appointments and coordinate required intake activities to ensure a smooth onboarding experience.
• Respond to inbound inquiries from prospective patients and caregivers, educating them on available services and guiding them through enrollment.
• Collaborate with clinical and operational teams to remove barriers and ensure successful patient engagement.

What you need:

• 1 year of experience in a healthcare, patient-oriented position.
• 1 year of experience in providing customer service.
• Sales experience and history of consistently achieving sales goals/metrics preferred.
• Appointment scheduling experience.
• CNA/MA background is a plus.
• Call center experience is a plus.
• Demonstrated passion for extraordinary patient service.

Pay:

Base Salary/Wage Range: $21.00 to $24.00 per hour plus competitive incentive plan. ConcertoCare offers a competitive total rewards package, which includes full healthcare coverage, a 401K with match, and a broad range of other health, wellness, and financial benefits.

Benefits:

• Monthly Bonus Incentive
• Competitive Salary
• Excellent Work/Life Balance
• 15 days of PTO and 3 Floating Holidays
• 8 paid holidays yearly
• Medical, Dental, Vision and 401k

Qualifications:

ConcertoCare is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.