Community Outreach Representative

Responsibilities

• Deliver and coordinate educational presentations to existing and prospective patients.
• Create and maintain working relationships with referral sources.
• Attend lead-generating events in the community and at our clinics.
• Engage potential members through phone, text, and email.
• Manage and report on leads through CRM or other systems.
• Health plan partner collaboration and coordination.
• Develop and maintain local broker relationships.
• Collaborate with marketing to promote events.
• Conduct prospective patient tours in partnership with operations.
• Develop relationships with other community partners, such as non-profits to acquire new patients.
• Collaborate with the operations and clinic staff to coordinate services/events for prospective patients.
• Collaborate with the broker and local health plan community to increase awareness and patient enrollment.
• Collaborate with marketing to engage in social media and content development.
• Convert prospective patients to enrolled/active patients with booked visits and assigned PCP.

Qualifications

• Bachelor’s degree in business, sales, marketing, or equivalent work experience.
• At least two years of experience working in the healthcare sector.
• At least one year with Medicare, Value-Based Care is a plus.
• Experience working in a quota-based comp model.
• Experience with PowerPoint and presentation skills.
• Experience with reporting and tracking through Excel.
• Excellent written and verbal communication skills.

Pay

Salary Range: Base Salary: $60,000–$65,000, plus incentive compensation (total earnings up to $120,000 based on performance)

Benefits

• Includes medical, dental, and vision insurance;
• 401(k);
• paid time off (PTO);
• and Employee Assistance Program (EAP).