Community Outreach Coordinator (Bilingual in Creole, Portuguese, Khmer, or Spanish)

About the role

Over 8-10 months, participate in community outreach, outreach coordination, and technical training to prepare for a career as a residential Energy Specialist. This is a temporary position ending 10 months after hire. After the training program, placement options may include roles at All In Energy, including an extension of this position, depending on funding.

This hybrid role is 40% remote and 60% in-person in Massachusetts, with regular mandatory attendance in the Lawrence office. Candidates must possess professional fluency (written and spoken) in English and one priority language: Haitian Creole, Portuguese, Khmer, or Spanish.

About All In Energy

All In Energy is a nonprofit organization founded with a mission to accelerate an inclusive clean energy economy. We believe that to effectively combat climate change, our strategies must also confront income inequality, social inequity, and racial injustice. We work hand-in-hand with cities, local community organizations, and clean energy companies to connect communities of color, non-English speakers, and renters to energy-saving programs and affordable renewable energy. Our work helps families save money, makes their homes healthier, combats climate change, and creates new pathways into clean energy jobs for people of color, multilingual individuals, and women.

Responsibilities

• Find, schedule, and set up opportunities for Community Outreach Ambassadors to do informational tabling at community events and high-traffic venues.
• Initiate partnerships throughout Eastern Massachusetts and mainly the Merrimack Valley region with community-based organizations, agencies, and businesses for community outreach.
• Help manage the workflow of the Community Outreach Team via calendars and project management tools like Asana.
• Coordinate and help execute onboarding for new outreach staff and interns.
• Support the Outreach Manager to track and measure personal and team goals via data tracking and analysis.
• Support the evaluation of outreach activities and processes, and identify best practices in collaboration with the Community Outreach Manager and the Data and Product team.
• Support data and qualitative reporting for programs.
• Maintain organized contact records and data quality related to partnerships and community members, as well as program successes and challenges.
• Assist with financial tracking, invoicing, reimbursement, and reporting processes related to outreach.
• Schedule internal team trainings, meetings, and events, and coordinate logistics.
• Assist with marketing strategy and execution related to community outreach campaigns.
• Occasionally represent All In Energy at events, enrolling residents in our programs.
• Collaborate with the Outreach Team Manager to implement new strategies designed to increase community impact.

Technical Training

Participation in hands-on and classroom-based technical training will occupy roughly 30% of your day-to-day work.

• Engage in weekly technical training sessions, including topics such as building science, energy auditing, decarbonization, occupational safety, HVAC, and heat pump technologies.
• Learn how to use the various tools critical to your success as an Energy Specialist, including drills, combustion analyzers, laser measurers, infrared cameras, and more.
• Participate in on-the-job shadowing to gain insight into the real-life experience of professionals in the field.
• Complete various certification exams through the Building Performance Institute.
• Receive ongoing support to build professional workplace skills, craft a strong resume, identify future career opportunities, and prepare for interviews.

Requirements

• Bilingual professional fluency in English and one priority language (Haitian Creole, Portuguese, Khmer, or Spanish), both written and spoken.
• Experience working with native speakers of at least one priority language (Haitian Creole, Portuguese, Khmer, or Spanish).
• Passion for addressing global climate change, equitable clean energy access, or economic and environmental justice.
• Confidence to speak with strangers in person and on the phone, and ask them to partner with our programs or take a no-cost action to save money and energy while helping reduce greenhouse gas emissions.
• Ability to work independently and as a part of a small, nimble team.
• Highly organized, detail-oriented, and able to keep records and systems organized.
• Friendly, approachable, kind, and culturally sensitive.

Preferred Qualifications

• Experience communicating with low-income, majority-minority, and/or English-isolated immigrant populations.
• Professional or volunteer experience in outreach roles such as sales, organizing, retail, political canvassing, and fundraising.
• Public speaking experience.
• Basic knowledge of how homes use and lose energy.
• Data visualization and presentation skills.

Physical Requirements

• Ability to stand for extended periods, lift and carry items, use various tools and equipment, and walk or move about the work environment as required.
• The role involves physically engaging activities, such as setting up tables and materials at events, and canvassing door-to-door.
• Ability to travel to Lawrence and the Merrimack Valley, Lowell, Lynn, Chelsea, Framingham, and potentially Springfield and Taunton, Massachusetts.
• Access to a vehicle for traveling to various outreach locations preferred (mileage reimbursed).

Pay

$28.88 per hour.

Schedule

Full-time, 40 hours per week, exempt position. Occasional evenings or weekends for events.

Benefits

• Flexible schedule.
• Paid sick time, vacation time, and floating holidays.
• Retirement plan.
• Technology benefits, including a provided work laptop.
• Health, dental, and vision insurance.
• Flexible spending account.
• Remote work stipend.
• Wellness stipend.
• Professional development stipend.