Community Manager - The Belmont - Grand Prairie, TX

Description

Position Overview
Valiant Residential is seeking a Community Manager responsible for supervising, controlling, and planning the day-to-day activities of the apartment community. They implement company policies, procedures, and programs to maintain a well-managed, well-maintained building and ensure compliance with regulatory agencies and investors.

Why Work at Valiant?

At Valiant Residential, we build careers. Consistently ranked as a "Top Place to Work," we offer competitive total compensation, comprehensive benefits, and career development opportunities. We foster a collaborative culture and a commitment to innovation.

What You’ll Be Doing

• Screens, hires, trains, and supports new personnel
• Supports staff in creating a harmonious environment
• Handles administrative processes such as performance evaluations, salary reviews, time sheets, and change of status forms
• Determines transitions and promotions for on-site personnel
• Fills out reports regarding work-related injuries
• Maintains accurate records of community transactions and submits them on time (rent rolls, delinquency reports, move-ins/move-outs, accounts payable, order office supplies)
• Prepares annual budgets and income projections
• Ensures timely collection, posting, and depositing of rents and late fees/check charges
• Reviews, codes, and approves invoices for payments
• Makes daily bank deposits
• Ensures the property is fully occupied
• Utilizes marketing strategies to secure prospective residents
• Monitors leasing practices for compliance with federal, state, and local law
• Ensures credit and criminal reports are obtained for all prospective residents and that company policies and standards are met
• Prepares, processes, and signs all leases and related forms or supervises others in doing so
• Collects rents, late charges, handles delinquent accounts, or supervises others in doing so
• Aggressively pursues lease renewals
• Sends notices at least 45 days before expiration
• Supervises leasing employees, ensuring good closing techniques
• Handles evictions and landlord liens
• Maintains resident files, including move-in sheets, move-out notices, security dispositions, and warnings
• Maintains a clean, safe, and well-maintained community
• Ensures maintenance requests are handled on an immediate one-call basis, if possible, and notifies residents if parts must be ordered, causing a delay
• Maintains common areas
• Maintains key control coding for all units and areas
• Handles emergencies
• Reports accidents and emergency situations to the Regional Community Supervisor immediately and prepares all proper reports
• Maintains availability 24 hours/7 days a week unless notified by the Regional Property Supervisor
• Monitor parking lot for unauthorized vehicles
• Reviews weekly reports for accuracy and completeness
• Supervises outside contractors working on the property
• Prepares the property for code inspections, mortgage inspections, and all other inspections as directed by the Regional Community Supervisor
• Reports any violations of company policy by employees to the Regional Community Supervisor
• Develops and enforces community policies and rules

Requirements

• Minimum of 3+ years of property management experience
• Ability to apply logical thinking principles to define problems, collect data, establish facts, draw conclusions, and initiate appropriate courses of action
• Strong verbal and written communication skills in English to interact with team members, residents, vendors, and other stakeholders
• Bilingual in Spanish is a plus
• Achieve Fair Housing certification before interaction with prospects or residents
• Competence in personal computer skills, keyboard, internet search, math, Microsoft Office Suite including Word, Excel, and Outlook as well as community software applications
• Knowledge of OSHA laws and regulations
• Ability to work evenings and weekends
• Present self in a neat, clean, and professional manner throughout the workday and/or whenever present in the community
• Comply with expectations as demonstrated in the Employee Handbook
• Successfully pass a drug test
• College degree preferred
• Certified Apartment Manager (CAM) and Accredited Resident Manager (ARM) preferred