Community Manager - Rolling Hills

Responsibilities

• Ensure adherence to laws relating to leasing, including but not limited to Departments of Housing and Urban Development (HUD), Fair Housing, Americans with Disabilities Act (ADA), and Fair Credit Reporting Act.
• Remains compliant and knowledgeable in all aspects of the HUD 4350.3 Handbook.
• Develops responses to regulatory agencies in coordination with the Compliance Department.
• Implements intervention strategies with Regional Managers and Compliance Department for tenants who are non-compliant with lease/compliance requirements.
• Prepares all site REAC reviews, EHS violations cleared, Management and Occupancy Reviews (MOR), Investor Site Reviews, Low-Income Housing Tax Credit (LIHTC) Reviews, and performs annual and interim recertification reviews.
• Assists tenants with requests, questions, problems, and complaints.
• Maintains oversight of tenant and complex-wide arrears and litigation cases.
• Documents lease violations and coordinates evictions.
• Directly collects monthly rents and late fees, processes applications, and pursues delinquencies through legal action and eviction. Monitors bad-debt write-offs.
• Alerts staff of move-ins, move-outs, and any emergencies.
• Supervises, directs, and monitors preventive and emergency maintenance/repairs to ensure compliance with all regulations.
• Coordination of vendor bids and contractor quotes.
• Conducts and documents unit inspections.
• Conducts bi-annual walk-throughs with the Building Superintendent.
• Creates reports for review to ensure all buildings under the PM’s responsibility are properly maintained and building needs are appropriately noted, planned for, and addressed.
• Provides and obtains updates on various ongoing construction projects/unit renovations.
• Collaborates with the construction team on avoiding violations, inspections, and necessary access.
• Attends monthly financial catch-up meetings and monitors budgets.

Benefits

• Generous employer contribution for Medical and Dental through United Healthcare.
• Employer Paid Vision Plans.
• Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%.
• 12 paid Holidays.
• 15 days of PTO.
• 7 Sick days.
• Employer Paid Life Insurance.
• Flexible Spending Account.
• Nationwide Pet Insurance.
• Disability Insurance.
• Laser Correction Discount.
• Employee Discounts on appliances, apparel, and more.

Qualifications

• Three (3) years of management experience including supervising a team (property management, hospitality, retail, or restaurant management).
• COS (Certified Occupancy Specialist) or CPO (Certified Professional of Occupancy) certification.
• Bachelor's degree preferred.
• EIV experience.
• Yardi experience preferred.
• TCS certification for tax credit properties.
• Experience in Affordable Housing.
• Proficient in Microsoft Office Suite.
• Ability to multi-task and meet tight deadlines.

Requirements

• Diversity in backgrounds and experiences is key to Fairstead’s success.
• Equal opportunity employer.

Skills

• Strong leadership and communication skills.
• Knowledge of affordable housing regulations and compliance.
• Experience in property management, preferably in affordable housing.
• Proficiency in Microsoft Office Suite.
• Ability to manage multiple tasks and meet deadlines.

Benefits

• Generous employer contribution for Medical and Dental through United Healthcare.
• Employer Paid Vision Plans.
• Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%.
• 12 paid Holidays.
• 15 days of PTO.
• 7 Sick days.
• Employer Paid Life Insurance.
• Flexible Spending Account.
• Nationwide Pet Insurance.
• Disability Insurance.
• Laser Correction Discount.
• Employee Discounts on appliances, apparel, and more.