Community Manager (Palm Tower)

About the role

The Manager of Community Operations (Community Manager) role at Palm Tower in Phoenix, AZ, is responsible for maintaining the smooth operation of the community, providing top-tier service, and meeting or exceeding targeted revenue expectations.

Responsibilities

• Meet or exceed targeted revenue expectations by setting rent rates, managing operating expenses, and monitoring aged delinquency.
• Prepare and review monthly financial reports with intuitive forecasting and a proactive plan for the financial performance of the asset.
• Coach, mentor, and inspire a team of administrative and service personnel, coordinating their activities and individual goals through tactical planning.
• Oversee the hiring process and ongoing employee performance management through courageous conversations and applicable HR processes.
• Conduct regular property inspections, propose, and own the resolution plan and execution of property enhancements.

Requirements

• 1+ years of community manager experience
• 3+ years operational experience in luxury multifamily setting
• Demonstrated coaching and development ability
• Bachelor's degree preferred or equivalent professional experience
• Financial acumen with high proficiency in Microsoft Office Suite
• Excellent communication skills and professional presence
• Experience using Resman, Yardi, or similar platforms is especially desirable
• A basic understanding of written and verbal English

Qualifications

Mark-Taylor is an equal opportunity employer and a drug-free workplace. All our employees undergo pre-employment screening which includes drug testing. Housing discounts are subject to availability at each community.

Skills

• Financial acumen
• Microsoft Office Suite proficiency
• Excellent communication skills
• Experience with property management software
• Leadership and coaching abilities

Benefits

• Employee rent discounts
• Access to all Mark-Taylor amenities
• Employee appreciation events
• Opportunities for career growth
• 401(k) with robust company match
• Paid time off, sick time, holidays, and volunteer time
• Comprehensive Medical, Dental, and Vision benefits

Pay

The anticipated base pay range for this position is $70,000 - $80,000/year. In addition to your base pay, you will be eligible to receive bonuses based on achievement of operational metrics.

Schedule

Full-time position.