Community Manager (Niro)

At Mark-Taylor, we believe our success starts with our people. For over 40 years, we’ve built and managed Arizona’s most beautiful apartment communities while fostering a culture centered on people, excellence and growth. We are proud to be recognized as Ranking Arizona’s #1 Multifamily Builder and Manager, a Best Place to Work in Multifamily, and a Healthiest Employer by the Phoenix Business Journal.

About the role

We’re hiring a Manager of Community Operations (Community Manager) at Niro in Phoenix, AZ. In this role, you will help keep our communities running smoothly by handling maintenance repairs and contributing to the upkeep of the community, while providing the five-star service that makes Mark-Taylor communities feel like home.

Responsibilities

• Meet or exceed targeted revenue expectations by setting rent rates, managing operating expenses, and diligently monitoring aged delinquency.
• Prepare and review monthly financial reports with intuitive forecasting and a proactive plan for the financial performance of the asset.
• Coach, mentor, and inspire a team of administrative and service personnel, coordinating their activities and individual goals through tactical planning.
• Oversee the hiring process and ongoing employee performance management through courageous conversations and applicable HR processes.
• Conduct regular property inspections, propose, and own the resolution plan and execution of property enhancements.

Requirements

• 3+ years people management experience.
• 2+ years of operational experience in luxury multifamily as a Community Manager, or similar title, required.
• Lease-up experience highly preferred.
• Third party management experience required.
• Demonstrated coaching and development ability.
• BA degree preferred or equivalent professional experience.
• Financial acumen with high proficiency in Microsoft Office Suite.
• Excellent communication skills and professional presence.
• Experience using Resman, Yardi, or similar platforms is especially desirable.
• A basic understanding of written and verbal English.

Benefits

• Employee rent discounts (subject to availability at each community).
• Access to all Mark-Taylor amenities.
• Employee appreciation events.
• Opportunities for career growth.
• 401(k) with robust company match.
• Paid time off, sick time, holidays, and volunteer time.
• Comprehensive Medical, Dental, and Vision benefits.

Pay

The anticipated base pay range for this position is $75,000–85,000/year. In addition to your base pay, you will be eligible to receive bonuses based on achievement of operational metrics.