COMMUNITY MANAGER - Harbor View Place (60081)
Abode Communities · Los Angeles, CA · 1 mo ago
MarketingFull-time
We need to output HTML fragment with sections: h3 headings for sections present: About the role? Not given. The description includes Company Description, Essential Functions And Responsibilities, Qualifications, Additional Information (benefits). Also maybe "Staff Supervision", "General Repair and Maintenance", "Tenant Relations" are subparts of responsibilities. We need to use for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We should map content accordingly.
We have company description: could be "About the role"? Actually company description is about the organization, not role. Could be placed under "About the role"? The instruction: use
for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We should map content accordingly.
We have company description: could be "About the role"? Actually company description is about the organization, not role. Could be placed under "About the role"? The instruction: use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should create sections only if posting has real specific content. We have:
- Company Description: could go under "About the role" (maybe describing the organization and role context). We'll include that.
- Essential Functions And Responsibilities: that's responsibilities. We'll put under Responsibilities
with a - list of duties.
- Qualifications: we have qualifications list.
- Additional Information: includes Onsite housing provided and Benefits list. Benefits: health, dental, vision insurance, long term disability insurance, 401K plan, vacation and sick leave benefits. Also Onsite housing provided - two bedroom unit included. That's a benefit. So we can put under
Benefits
with list.
- Pay and Schedule: not mentioned, so omit.
- Skills: not explicitly listed, but we could infer from qualifications: computer literate, Good English, bilingual Spanish-English a plus, professional attitude, valid CA driver's license. Those could be skills. But we should only create Skills section if posting has real specific content for it. It does list some skills: computer literate (MS Office), Good English, bilingual Spanish-English a plus, professional attitude, valid CA driver’s license and auto insurance. Those could be considered skills. However the instruction: "Prefer a few substantive sections over many thin ones." Could combine skills into Qualifications? But Qualifications already includes experience, education, etc. Skills could be separate. However we have Qualifications section already; we could put skills within Qualifications as part of list. Safer to not create Skills section unless we have distinct skill list separate from qualifications. The posting lumps them together under Qualifications. So we will not create separate Skills.
Thus sections: About the role (company description), Responsibilities, Qualifications, Benefits.
We need to preserve all substantive information, not invent or summarize away detail. Must not repeat job title. No metadata like Job ID.
We need to remove boilerplate: EEO, equal opportunity, etc. Remove duplicated lines.
We need to use - for any list of duties/requirements/benefits, and
for prose.
Thus:
About the role
Abode Communities is a regional non-profit real estate development and property management firm. Abode Communities Property Management manages 39 multifamily residential communities serving some 6,200 low-income people throughout California. The organization, with a 98% portfolio-wide occupancy rate, offers a full range of professional services to ensure our residential portfolios, and housing portfolios of similar community development organizations, remain physically solvent and in compliance with regulatory requirements. Property management staff members go above and beyond to ensure each property managed becomes a pillar within its community. This is accomplished through the creation of vibrant, connected spaces that support each resident’s emotional, physical and financial ability to thrive.
Then Responsibilities: we need to list each duty as - . The list is long. We'll copy each bullet from Essential Functions And Responsibilities. Ensure we preserve all.
We need to be careful not to include headings like "Property Management", "Staff Supervision", etc as separate headings; just list items.
We'll produce
with each responsibility as - .
Then Qualifications: list items.
Then Benefits: list items (Onsite housing provided - two bedroom unit included; health, dental and vision insurance; long term disability insurance; 401K plan; vacation and sick leave benefits).
Make sure not to include EEO boilerplate.
Let's extract responsibilities exactly as in text:
Essential Functions And Responsibilities
Property Management Collect rents and maintain computer records according to Abode Communities’ procedures.Process rent adjustments in accordance with established procedures.Maintain compliance with Low-Income Housing Tax Credits by assuring all files are accurate and audited.Monitor expenses to ensure spending is within budgetary guidelines.Monitor and provide explanation of monthly variances for the property's budget.Post charges associated with work orders, late charges, etc. by entering them in computer and generating notices for residents.Follow-up delinquent accounts and pursue collections in accordance with established procedures.Promote Housing First principles by pro-actively working with tenants and supportive service staff to assure tenants are able to maintain their housing.Establish and maintain a waiting list per established procedures, ensuring that there are four applicant households per unit. If required, work with the appropriate referral agencies to ensure waiting list is maintained.Pro-actively market all units to low-income eligible households. If required, maintain regular communication with the appropriate referral agencies to ensure that eligible household applicants are available.Show vacant apartments utilizing professional marketing procedures and maintain a high level of continued occupancy by leasing property in a timely manner.Maintain tenant files and related documentation regarding continuing eligibility and adjustments.Verify eligibility according to property requirements, and utilizing Housing First principles, which may include checking references and other information on resident applications through Abode Communities’ approved credit and criminal investigative service.Complete rental agreements.Make daily deposits, if appropriate.Prepare reports in accordance with established procedures.Complete move-in and move-out reports, and send move-in and move-out packages to Regional Property Supervisor for filing and disbursement of security deposits.Address resident concerns in a timely professional manner. If appropriate, this should be done in collaboration with the service provider.Document and report all issues to Regional Property Supervisor and management, as appropriate.Send/post all notices regarding compliance of rules and regulations when a violation occurs.Issue purchase order numbers and track purchases from order through invoice utilizing Abode’s online purchasing system.Review invoices for correctness, accuracy, and proper coding.Complete and submit incident reports for all unusual events, especially those that may involve injury or damage.Maintain the property business office in a neat, orderly and business-like manner at all times with regularly scheduled office hours per established procedures. Staff Supervision Interpret and apply personnel policies, departmental policies, and other policies and procedures for assigned staff.Train or assist in training other site personnel, if needed.Prepare and review performance appraisals and discuss with subordinates as appropriate.In collaboration with the Regional Property Supervisor, counsel employees regarding job performance and document in accordance with established procedures.Recommend disciplinary action, as needed.Assist and coordinate functions to assure a safe and productive work environment.Promote Abode’s mission and strategic plan by writing objectives into staff performance plan, if needed. General Repair and Maintenance Oversee maintenance of the buildings, sites and community space to assure they are clean, inviting and safe.Oversee maintenance of the grounds, trash container areas, and common areas not allowing any trash or debris to accumulate.Oversee all work associated with the upkeep and maintenance of the grounds.Ensure all vacant apartments are cleaned immediately and made ready for showing and occupancy within six days after move-out.Log all resident complaints and dispatch maintenance personnel promptly. Items covered under warranties should be reported to the appropriate maintenance companies and followed up for prompt repairs.Generate work orders in response to requests for repairs from residents, coordinate completion of repairs, and close out work orders in accordance with established procedures.Conduct daily property inspections, including move-in, housekeeping, and grounds in order to assure adherence to established standards.Maintain records of the status of assigned units, e.g. filled, vacant, anticipated vacancy, etc.Assist with security activities by communicating with security personnel, if appropriate, regarding specific problems.Be available either personally, or through other site personnel, for emergency calls.Maintain community-owned materials and tools in a neat and orderly manner at all times.Ensure maintenance staff maintains a neat and organized workshop area free of clutter and debris for these tools. Upon completion of a maintenance task, all tools and excess supplies shall be cleaned and stored properly. Tenant Relations Counsel residents who are not complying with the terms of the lease and concerning delinquent payments.Refer residents with special problems, such as economic, social, legal, health, etc. to resident services staff or agencies that provide assistance.Regularly meet with Resident Services Coordinator or other service provider, if appropriate, to address issues and promote retention, assist with resident activities, address specific problems, plan meetings, or support activities as appropriate.Resolve conflict and complaints among residents, if possible, in order to avoid grievances.Assure all residents are treated in a fair and consistent manner. Recommend eviction if resident behavior warrants and prepare related documentation to support recommendation.Participate in hearings and appeals, as needed.
We need to split into sensible list items. The text is a continuous string with periods separating sentences. We'll split at each sentence (period) and make each a list item. Ensure we keep the content.
Let's manually create list items:
1. Collect rents and maintain computer records according to Abode Communities’ procedures.
2. Process rent adjustments in accordance with established procedures.
3. Maintain compliance with Low-Income Housing Tax Credits by assuring all files are accurate and audited.
4. Monitor expenses to ensure spending is within budgetary guidelines.
5. Monitor and provide explanation of monthly variances for the property's budget.
6. Post charges associated with work orders, late charges, etc. by entering them in computer and generating notices for residents.
7. Follow-up delinquent accounts and pursue collections in accordance with established procedures.
8. Promote Housing First principles by pro-actively working with tenants and supportive service staff to assure tenants are able to maintain their housing.
9. Establish and maintain a waiting list per established procedures, ensuring that there are four applicant households per unit. If required, work with the appropriate referral agencies to ensure waiting list is maintained.
10. Pro-actively market all units to low-income eligible households. If required, maintain regular communication with the appropriate referral agencies to ensure that eligible household applicants are available.
11. Show vacant apartments utilizing professional marketing procedures and maintain a high level of continued occupancy by leasing property in a timely manner.
12. Maintain tenant files and related documentation regarding continuing eligibility and adjustments.
13. Verify eligibility according to property requirements, and utilizing Housing First principles, which may include checking references and other information on resident applications through Abode Communities’ approved credit and criminal investigative service.
14. Complete rental agreements.
15. Make daily deposits, if appropriate.
16. Prepare reports in accordance with established procedures.
17. Complete move-in and move-out reports, and send move-in and move-out packages to Regional Property Supervisor for filing and disbursement of security deposits.
18. Address resident concerns in a timely professional manner. If appropriate, this should be done in collaboration with the service provider.
19. Document and report all issues to Regional Property Supervisor and management, as appropriate.
20. Send/post all notices regarding compliance of rules and regulations when a violation occurs.
21. Issue purchase order numbers and track purchases from order through invoice utilizing Abode’s online purchasing system.
22. Review invoices for correctness, accuracy, and proper coding.
23. Complete and submit incident reports for all unusual events, especially those that may involve injury or damage.
24. Maintain the property business office in a neat, orderly and business-like manner at all times with regularly scheduled office hours per established procedures.
25. Interpret and apply personnel policies, departmental policies, and other policies and procedures for assigned staff.
26. Train or assist in training other site personnel, if needed.
27. Prepare and review performance appraisals and discuss with subordinates as appropriate.
28. In collaboration with the Regional Property Supervisor, counsel employees regarding job performance and document in accordance with established procedures.
29. Recommend disciplinary action, as needed.
30. Assist and coordinate functions to assure a safe and productive
Responsibilities
with a- list of duties.
- Qualifications: we have qualifications list.
- Additional Information: includes Onsite housing provided and Benefits list. Benefits: health, dental, vision insurance, long term disability insurance, 401K plan, vacation and sick leave benefits. Also Onsite housing provided - two bedroom unit included. That's a benefit. So we can put under
Benefits
with list. - Pay and Schedule: not mentioned, so omit. - Skills: not explicitly listed, but we could infer from qualifications: computer literate, Good English, bilingual Spanish-English a plus, professional attitude, valid CA driver's license. Those could be skills. But we should only create Skills section if posting has real specific content for it. It does list some skills: computer literate (MS Office), Good English, bilingual Spanish-English a plus, professional attitude, valid CA driver’s license and auto insurance. Those could be considered skills. However the instruction: "Prefer a few substantive sections over many thin ones." Could combine skills into Qualifications? But Qualifications already includes experience, education, etc. Skills could be separate. However we have Qualifications section already; we could put skills within Qualifications as part of list. Safer to not create Skills section unless we have distinct skill list separate from qualifications. The posting lumps them together under Qualifications. So we will not create separate Skills. Thus sections: About the role (company description), Responsibilities, Qualifications, Benefits. We need to preserve all substantive information, not invent or summarize away detail. Must not repeat job title. No metadata like Job ID. We need to remove boilerplate: EEO, equal opportunity, etc. Remove duplicated lines. We need to use- for any list of duties/requirements/benefits, and
for prose. Thus:
About the role
Abode Communities is a regional non-profit real estate development and property management firm. Abode Communities Property Management manages 39 multifamily residential communities serving some 6,200 low-income people throughout California. The organization, with a 98% portfolio-wide occupancy rate, offers a full range of professional services to ensure our residential portfolios, and housing portfolios of similar community development organizations, remain physically solvent and in compliance with regulatory requirements. Property management staff members go above and beyond to ensure each property managed becomes a pillar within its community. This is accomplished through the creation of vibrant, connected spaces that support each resident’s emotional, physical and financial ability to thrive.
Then Responsibilities: we need to list each duty as - . The list is long. We'll copy each bullet from Essential Functions And Responsibilities. Ensure we preserve all.
We need to be careful not to include headings like "Property Management", "Staff Supervision", etc as separate headings; just list items.
We'll produce
- with each responsibility as
- . Then Qualifications: list items. Then Benefits: list items (Onsite housing provided - two bedroom unit included; health, dental and vision insurance; long term disability insurance; 401K plan; vacation and sick leave benefits). Make sure not to include EEO boilerplate. Let's extract responsibilities exactly as in text: Essential Functions And Responsibilities Property Management Collect rents and maintain computer records according to Abode Communities’ procedures.Process rent adjustments in accordance with established procedures.Maintain compliance with Low-Income Housing Tax Credits by assuring all files are accurate and audited.Monitor expenses to ensure spending is within budgetary guidelines.Monitor and provide explanation of monthly variances for the property's budget.Post charges associated with work orders, late charges, etc. by entering them in computer and generating notices for residents.Follow-up delinquent accounts and pursue collections in accordance with established procedures.Promote Housing First principles by pro-actively working with tenants and supportive service staff to assure tenants are able to maintain their housing.Establish and maintain a waiting list per established procedures, ensuring that there are four applicant households per unit. If required, work with the appropriate referral agencies to ensure waiting list is maintained.Pro-actively market all units to low-income eligible households. If required, maintain regular communication with the appropriate referral agencies to ensure that eligible household applicants are available.Show vacant apartments utilizing professional marketing procedures and maintain a high level of continued occupancy by leasing property in a timely manner.Maintain tenant files and related documentation regarding continuing eligibility and adjustments.Verify eligibility according to property requirements, and utilizing Housing First principles, which may include checking references and other information on resident applications through Abode Communities’ approved credit and criminal investigative service.Complete rental agreements.Make daily deposits, if appropriate.Prepare reports in accordance with established procedures.Complete move-in and move-out reports, and send move-in and move-out packages to Regional Property Supervisor for filing and disbursement of security deposits.Address resident concerns in a timely professional manner. If appropriate, this should be done in collaboration with the service provider.Document and report all issues to Regional Property Supervisor and management, as appropriate.Send/post all notices regarding compliance of rules and regulations when a violation occurs.Issue purchase order numbers and track purchases from order through invoice utilizing Abode’s online purchasing system.Review invoices for correctness, accuracy, and proper coding.Complete and submit incident reports for all unusual events, especially those that may involve injury or damage.Maintain the property business office in a neat, orderly and business-like manner at all times with regularly scheduled office hours per established procedures. Staff Supervision Interpret and apply personnel policies, departmental policies, and other policies and procedures for assigned staff.Train or assist in training other site personnel, if needed.Prepare and review performance appraisals and discuss with subordinates as appropriate.In collaboration with the Regional Property Supervisor, counsel employees regarding job performance and document in accordance with established procedures.Recommend disciplinary action, as needed.Assist and coordinate functions to assure a safe and productive work environment.Promote Abode’s mission and strategic plan by writing objectives into staff performance plan, if needed. General Repair and Maintenance Oversee maintenance of the buildings, sites and community space to assure they are clean, inviting and safe.Oversee maintenance of the grounds, trash container areas, and common areas not allowing any trash or debris to accumulate.Oversee all work associated with the upkeep and maintenance of the grounds.Ensure all vacant apartments are cleaned immediately and made ready for showing and occupancy within six days after move-out.Log all resident complaints and dispatch maintenance personnel promptly. Items covered under warranties should be reported to the appropriate maintenance companies and followed up for prompt repairs.Generate work orders in response to requests for repairs from residents, coordinate completion of repairs, and close out work orders in accordance with established procedures.Conduct daily property inspections, including move-in, housekeeping, and grounds in order to assure adherence to established standards.Maintain records of the status of assigned units, e.g. filled, vacant, anticipated vacancy, etc.Assist with security activities by communicating with security personnel, if appropriate, regarding specific problems.Be available either personally, or through other site personnel, for emergency calls.Maintain community-owned materials and tools in a neat and orderly manner at all times.Ensure maintenance staff maintains a neat and organized workshop area free of clutter and debris for these tools. Upon completion of a maintenance task, all tools and excess supplies shall be cleaned and stored properly. Tenant Relations Counsel residents who are not complying with the terms of the lease and concerning delinquent payments.Refer residents with special problems, such as economic, social, legal, health, etc. to resident services staff or agencies that provide assistance.Regularly meet with Resident Services Coordinator or other service provider, if appropriate, to address issues and promote retention, assist with resident activities, address specific problems, plan meetings, or support activities as appropriate.Resolve conflict and complaints among residents, if possible, in order to avoid grievances.Assure all residents are treated in a fair and consistent manner. Recommend eviction if resident behavior warrants and prepare related documentation to support recommendation.Participate in hearings and appeals, as needed. We need to split into sensible list items. The text is a continuous string with periods separating sentences. We'll split at each sentence (period) and make each a list item. Ensure we keep the content. Let's manually create list items: 1. Collect rents and maintain computer records according to Abode Communities’ procedures. 2. Process rent adjustments in accordance with established procedures. 3. Maintain compliance with Low-Income Housing Tax Credits by assuring all files are accurate and audited. 4. Monitor expenses to ensure spending is within budgetary guidelines. 5. Monitor and provide explanation of monthly variances for the property's budget. 6. Post charges associated with work orders, late charges, etc. by entering them in computer and generating notices for residents. 7. Follow-up delinquent accounts and pursue collections in accordance with established procedures. 8. Promote Housing First principles by pro-actively working with tenants and supportive service staff to assure tenants are able to maintain their housing. 9. Establish and maintain a waiting list per established procedures, ensuring that there are four applicant households per unit. If required, work with the appropriate referral agencies to ensure waiting list is maintained. 10. Pro-actively market all units to low-income eligible households. If required, maintain regular communication with the appropriate referral agencies to ensure that eligible household applicants are available. 11. Show vacant apartments utilizing professional marketing procedures and maintain a high level of continued occupancy by leasing property in a timely manner. 12. Maintain tenant files and related documentation regarding continuing eligibility and adjustments. 13. Verify eligibility according to property requirements, and utilizing Housing First principles, which may include checking references and other information on resident applications through Abode Communities’ approved credit and criminal investigative service. 14. Complete rental agreements. 15. Make daily deposits, if appropriate. 16. Prepare reports in accordance with established procedures. 17. Complete move-in and move-out reports, and send move-in and move-out packages to Regional Property Supervisor for filing and disbursement of security deposits. 18. Address resident concerns in a timely professional manner. If appropriate, this should be done in collaboration with the service provider. 19. Document and report all issues to Regional Property Supervisor and management, as appropriate. 20. Send/post all notices regarding compliance of rules and regulations when a violation occurs. 21. Issue purchase order numbers and track purchases from order through invoice utilizing Abode’s online purchasing system. 22. Review invoices for correctness, accuracy, and proper coding. 23. Complete and submit incident reports for all unusual events, especially those that may involve injury or damage. 24. Maintain the property business office in a neat, orderly and business-like manner at all times with regularly scheduled office hours per established procedures. 25. Interpret and apply personnel policies, departmental policies, and other policies and procedures for assigned staff. 26. Train or assist in training other site personnel, if needed. 27. Prepare and review performance appraisals and discuss with subordinates as appropriate. 28. In collaboration with the Regional Property Supervisor, counsel employees regarding job performance and document in accordance with established procedures. 29. Recommend disciplinary action, as needed. 30. Assist and coordinate functions to assure a safe and productive
- for any list of duties/requirements/benefits, and