Community Manager - Hampton Edison

Culture

Companies with a strong culture and a higher purpose perform better in the long run. Core Values (words to live by): People-focused, Collaboration, Integrity, Service, Results-driven, Experience-centric, and Innovation.

What’s in for you?

• Competitive paid time off and benefits
• Paid holidays
• Medical, dental, and vision insurance
• 401(k) Enrollment Opportunity
• Employer Paid Basic Life and Short-Term Disability
• Paid Parental Leave for Birthing and Non-Birthing Parents (after 6 months)
• Potential opportunity for savings in rent (property and ownership specific)
• Cell Phone Allowance

Job Description

The Community Manager manages and coordinates the team members’ daily activities and resources of the property to achieve established budgeted financial and operational goals. Ensures that the operation of the property complies with Company policies and procedures and all laws and regulations governing multi-family housing operations.

Essential Roles You Will Play

• Employee champion. Manage team and perform employee evaluations.
• Interview, hire, orient, and train new hires.
• Meet targeted revenue goals by increasing sales and implementing short/long-term marketing and leasing strategies.
• Identify areas for improvement for property.
• Budget modeling, forecasting, and profitability analysis and management.
• Complete financial records, documents, and reports.
• Invoicing Management. Gather, analyze, and interpret market and economic trends that may impact the property and recommend improvements.
• Keep informed of changes in technology, industry and standards, leasing and sales tools and processes.
• Lease enforcement process – apartment inspections, evictions, collections, notifications, and other processes as outlined in lease agreement and take appropriate action.
• Client/Owner Management – conduct property tours and provide updates on property’s performance and meet with client as needed.
• Contractor and Vendor Management. Responsible for safety, cleanliness, and general appearance and curb appeal of property, and reporting any mechanical and electrical equipment malfunctions as well as employee/visitor/resident injuries or accidents.
• Ensures property maintenance team complies with Company’s standards regarding service requests.
• Resolve customer complaints and issues.
• Be curious about our competitors by shopping competition and building relationships within your market and the industry.

Essential Requirements

• Must be available to work on weekends when scheduled and must be able to perform the essential job functions unaccompanied.
• Frequent exposure to outside elements where temperatures, weather, odors, and/or landscape may be unpleasant and/or hazardous.

Qualifications

• Education: High School Diploma or GED Equivalent
• Supervisor Experience: 1 - 3 Years
• Management: 1 - 3 Years Multi-Family Property Management Experience
• Preferred: Property Management, Sales, Marketing, and Customer Service background sufficient to manage the day-to-day operation of an apartment community.
• Advanced Skills: Communication, Presentation, and Delivery Skills with ability to connect to people at all levels.
• Computer Skills: Proficiency in internet, word processing, spreadsheet, and database management programs for reporting purposes. Strong proficiency in property management software (preferably Entrata Yardi and/or One Site).

Physical Requirements

• Weights Requirements: Must be able to push, pull, lift, carry, or maneuver weights up to twenty (20) pounds independently and fifty (50) pounds with assistance.
• Mobility Requirements: The employee is frequently required to stand, walk, reach with hands and arms, climb, stoop, and squat. Intermittently required to sit and perform keyboard work.

Travel Requirements

• Routine local travel may be required to run business-related errands including but not limited to meetings and training.
• Non-local travel may be required for business-related responsibilities.