Community Manager - Fulton Pointe

About the Role

Dominium is helping tackle the affordable housing crisis and we’re looking for motivated candidates to join our team and advance our mission. We are currently seeking a Community Manager to join our team at Fulton Pointe, a 160-unit apartment community in East Point, GA.

Manages property (or properties) for stakeholders by maximizing occupancy, collections, physical appearance, resident retention, and compliance. Establishes and maintains a pleasant atmosphere and relations with the residents while ensuring day-to-day operations run smoothly.

Responsibilities

• Maintains daily operations, including caretaking, housekeeping, grounds keeping, and light maintenance to ensure physical curb appeal and cleanliness.
• Acts as a liaison between corporate staff and on-site management/maintenance personnel.
• Meets with staff to discuss occupancy goals, renewals, and projections.
• Prepares and conducts orientation, training, and performance reviews for employees; makes recommendations for salary increases and advancement.
• Hires and terminates employees in accordance with company policy, federal, and state laws.
• Maintains employee records for attendance, PTO, and performance management.
• Works with residents to establish good communication, retention programs, and resolves issues fairly and timely.
• Follows Dominium purchase order and purchasing procedures; adheres to company accounting directives and established budget.
• Collects rent and all monies due on the first of the month; maintains thorough collection procedures, including door-to-door follow-ups.
• Handles move-ins and move-outs, including unit inspection checklists and maximizing chargebacks.
• Processes applicant files for screening in accordance with designated housing programs (Section 8, Vouchers, Section 236, Section 42, Bonds, 4D, etc.).
• Reports accidents and emergency situations immediately; addresses and corrects audit findings within designated time frames.
• Maintains and documents all community records, files, and reports in the property management database.
• Conducts monthly safety meetings with staff.
• Responds to internet leads, reviews traffic reports, closing ratios, renewal opportunities, and guest card follow-up procedures.
• Reviews and signs all lease agreements; partners with corporate Marketing as needed.
• Ensures maintenance requests are handled promptly and efficiently; inspects property regularly for improvements and deficiencies.
• Supervises outside contractors or vendors to ensure quality workmanship and contract compliance.
• Enforces company policies, including the Employee Handbook, Operations Policy and Procedure Manual, and compliance-related procedures (Section 42, Section 8, etc.).
• Stays current on federal, state, and local laws and regulations related to property management and resident needs.
• Performs other duties as assigned by the Area/Regional Manager.

Supervisory Responsibilities

• Supervises all site personnel; trains and assigns work to staff members or contract vendors.
• Establishes schedules and assigns personnel needed to properly manage and maintain the community.

Requirements

• 2-year degree (4-year degree preferred) in a related field or equivalent combinations of education and experience.
• Accredited Residential Manager (ARM), Certified Occupancy Specialist (COS), Resident Apartment Manager (RAM), or similar designation preferred.
• Three years of multifamily property management experience required; tax credit experience preferred.
• Accounting and administrative background preferred.
• Proficient in MS Office Suite (Word, Excel, Outlook); Yardi experience preferred.
• Strong verbal and written communication skills (English); ability to speak in front of groups. A second language is a plus.
• Reliable with exceptional time management and organizational skills.
• Able to think independently, work with minimal supervision, and coach, mentor, and manage others.

About Us

Dominium is a purpose-driven leader in affordable housing, operating in approximately 20 states with over 1,300 dedicated employees. For more than 50 years, we have delivered excellence in the development and management of affordable housing communities across the United States.

Our values – EDGE: Entrepreneurial Innovation, Developing People, Growth Mindset, and Execution – guide us in fulfilling our Purpose: to provide quality, affordable housing that builds Enduring Value for our residents, employees, communities, and financial partners.

Benefits

• Competitive salary and incentive bonus program.
• Training and development programs, career growth opportunities, and community volunteer/outreach programs.
• Comprehensive benefits package, including:
  • Basic Life and AD&D insurance; Employee, Spouse, and Child Supplemental Life and AD&D insurance.
  • Short and Long-Term Disability insurance.
  • Medical, Dental, and Vision coverage with optional Health Savings Accounts.
  • Medical and Dependent Care Flexible Spending Accounts.
  • Voluntary Benefits (Accident, Critical Illness, Whole Life).
  • Employee Assistance Program.
  • 401(K) plan.
  • Health and Financial Wellness Programs.
  • Paid Time Off, including Paid Holidays and Floating Holidays.
  • Paid Parental Leave.
  • Education Reimbursement.
  • Employee Recognition programs.
  • Dominium Employee Emergency Fund.