Community Manager For Multi-Sites (General Interest)

About the Role

TREK Development Group, a Pittsburgh-based real estate development firm, is seeking an engaged and passionate professional to serve as Community Manager. This role is responsible for the financial, physical, and overall operations of the community, activation of the Hospitality Covenant, and management of the on-site team. The Community Manager will work under the direction of their Regional Manager to ensure the success of the community.

Responsibilities

• Act as the driving force of the Hospitality Covenant, modeling, inspiring, communicating, supporting, and holding staff and residents accountable.
• Supervise and direct on-site team members, creating opportunities for the team to contribute ideas and experiences to minimize overtime and create efficiencies.
• Optimize team skills through performance management, reviews, and consistent conversation.
• Coordinate upkeep of the property, including regular inspections, maintenance, curb appeal, annual apartment inspections, janitorial tasks, safety, and preventative maintenance.
• Manage the work order system to ensure completion of priority tasks.
• Develop positive relationships with residents, fostering a sense of co-investment and supporting resident-led initiatives.
• Examine monthly budget operating reports, ensure accurate coding of bills, and provide timely changes to accounting.
• Meet budgeted revenue, operating expense, and cash flow goals monthly, responding to variances and creating compliance plans.
• Manage legal proceedings for non-rent payment, including notices to quit, housing court cases, and follow-up on court rulings.
• Apply for and implement annual rent increases in accordance with program guidelines.
• Lease units in compliance with tenant selection plans to maintain 98% occupancy or above.
• Ensure compliance with Affirmative Fair Housing Marketing Plan, Regulatory Agreement, Funding Program Requirements, and Federal/State/Local laws.
• Meet HQS and REAC standards, remaining knowledgeable of applicable affordable housing programs.
• Update and follow LEP and LAP plans, create and adhere to an energy conservation plan.
• Provide notification and thorough incident reporting, maintaining onsite resident and vendor files in compliance with standards.

Requirements

• College degree in a related field or 5+ years of progressive career path in Property Management, Hotel, Hospitality, or Retail.
• 3+ years of experience in Property Management, Hotel, Hospitality, or Retail.
• Experience managing tax credit properties and meeting the needs of low-income residents preferred.
• Industry designations (COS, LIHTC, ARM®, CPMC®, etc.) preferred.
• Ability to achieve certification within 6 months of hiring to meet site/area needs.
• Minimum team supervision of 2 people (hiring, performance management, training).
• Strong proficiency in Microsoft Word, Excel, Outlook, and RealPage or similar industry software.
• Real Estate License preferred or required within the first year, or sooner if mandated by state law.
• Knowledge of Federal Fair Housing laws and guidelines a plus.
• Excellent verbal and written communication skills.
• Child abuse clearances and background checks required.

Physical Demands

• Regularly move around the building or site.
• May require travel dependent on business needs.
• Work under deadlines and meet deadlines.
• Frequently move equipment weighing up to 50 pounds across the site.
• Constantly work in outdoor weather conditions.
• Occasionally move about inside the office to access file cabinets and office machinery.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Schedule

TREK Development Group offers a flexible 40-hour work week.

If this sounds like a fit for your passion, skills, and experience, we look forward to hearing from you. Please visit our website to learn more about TREK Development Group: http://trekdevelopment.com.