Community Manager for HOA Communities (HouN)

About the role

We seek positive and motivated professionals who want to make a complete career change to property and HOA community management. Our own education company will provide you with an industry-leading education foundation. The initial training will take one year, and you will be an industry expert in three years.

Responsibilities

• Passionately live our Same Day Response Policy.
• Engage with board members and homeowners in your community.
• Manage daily, weekly, and monthly tasks for a portfolio of associations.
• Plan for and facilitate association board meetings and annual meetings.
• Vendor relations, including the bidding and project management process.
• Consult with other departments in support of your communities.
• Risk Management, Insurance, and Litigation Support.
• Prepare budgets and manage the finances of the associations.
• Must be available for after-hour emergencies.
• Additional tasks, as necessary.

Requirements

• 8 to 10 years of professional experience in roles where proactive effort and decisions are required.
• Developed skills in customer services, administration, communication, negotiation, conflict resolution, insurance, budgets, financials, legal matters, and vendor management.

Qualifications

• Approximately ten (8+) years of solid work experience.
• Ability to attend or run evening meetings (usually 30-40 per year).
• High-level organizational skills in fast fast-paced environment.
• Experience and knowledge of Office software (Word, Excel, PowerPoint, etc.).
• Ability to catch on to other business computer systems.
• Strong customer-friendly and informative communication skills.
• Some experience and knowledge of financial statements and budgets.
• Comfortable with public speaking in small and large meetings.
• Great conflict management skills in sometimes stressful situations.
• Experience with gathering bids for large projects and management of those projects.

Skills

• Customer-centric positive attitude.
• Take extreme ownership of tasks.
• Be a team player.
• Be coachable.
• Highly organized.
• Accountable.
• A fantastic multi-tasker.

Benefits

• Hybrid Empowerment Plan - For the first year, you will be required to work out of our local Houston North office. This initial period is crucial for acclimating to our team and processes.
• After the first year, and as determined by your manager, you may transition to our Hybrid Empowerment Plan.
• Fastest Growing Company - Fast Track 50 in 2020.
• San Antonio-based homeowners’ association management company.
• (With offices throughout Texas and Phoenix, Arizona)
• Privately owned with over 20 years in business and during those years, we have never had to lay anyone off.
• Work / Life balance.
• 5 weeks of PTO to allow for rest, travel, family, and hobbies.
• 40 paid hours per year for community service activities.
• 11 Annual Paid Holidays.
• Paid Training - Internal Learning and Development Management System.
• The full suite of benefits includes Medical, Dental, Vision, STD/LTD, Life/AD&D and a 401k program.
• Free medical clinic in-house (in the San Antonio office – virtual appointments for other offices).
• Phone and Mileage Reimbursement.
• Annual Salary $57,500.00 with reviews and performance increase opportunities every 6 months.

Pay

$57,500.00 annually.

Schedule

Hybrid Empowerment Plan - For the first year, you will be required to work out of our local Houston North office. This initial period is crucial for acclimating to our team and processes. After the first year, and as determined by your manager, you may transition to our Hybrid Empowerment Plan.