Community Manager | Camden West Nashville

Job Description Job Summary: Camden’s Community Managers are customer focused individuals who are dedicated to achieving results by working smart and building strong teams. They are responsible for the overall operation and profitability of a multifamily community. They will attract, guide, develop, and mentor high-performing teams that provide Living Excellence, one experience at a time. Our ideal candidate will be a strong leader, with industry knowledge and the ability utilize creative and strategic methods to maximize community income, occupancy, and NOI. The Community Manager will support and promote Camden’s brand by living our values and striving to provide an exceptional experience for both customer and team members, while meeting community and organizational goals. Essential Functions: Responsible for the overall operation and success of the community, as well achieving results and meeting goals related to customer sentiment, occupancy and retention, NOI, managing expenses, and other community performance expectationsCreate strategic plans to meet individual and community performance goals and achieve market results that consistently exceed submarket occupancy and rent growth performanceSupport Camden’s mission of providing Living Excellence by ensuring that your team is customer focused and provides the best service to prospects, residents, guests and vendors at every point of contact, while striving to exceed expectationsSupport organizational objectives by communicating goals with your team and encouraging individual and team accountabilityUtilize effective recruitment, coaching, motivation and development techniques to manage and lead a successful and highly skilled team, while understanding your team members’ professional goals and leveraging their strengths to meet organizational objectivesDemonstrate a people driven attitude by building strong working relationships with your team members, peers, leadership and support department team membersLead the team in establishing creative marketing and social media strategies to increase property trafficMaintain current knowledge and understanding of the industry, competition, and market, applying this knowledge to gauge the community’s success and improve results Embrace continual learning by taking initiative to improve management ability, professional skills and job knowledge, while encouraging team members to take control of their own learning and development experiencesActively strive to create a work place environment that supports Camden’s commitment to being a great place to workUnderstand and comply with all Camden policies, procedures and applicable laws (e.g., fair housing laws and employment laws )Ensures community compliance with safety, industry, and state/city/federal regulations and requirementsMay oversee new development or rehabilitation of a community (i.e., market surveys/strategies, provide property management insight/input to construction team or contractor, walk apartments, punch-out, etc.)Lead the team by example by maintaining a professional image and a customer focused attitude at all times Qualifications: Bachelor’s degree preferredMinimum of 3 years on-site experience in residential property management required, supervisory experience preferredAbility to meet and exceed sales and customer service objectivesPositive attitude, strong work ethic and ability to lead and motivate othersAbility to successfully manage change and lead through adversityMust have a clear understanding of business concepts, processes and the principles of strategic thinkingComprehensive knowledge and understanding of multifamily operations including: people management, financial reporting, problem-solving, sales, maintenance and resident relationsAbility to work a varied schedule including weekends and holidays as requiredProficiency in Microsoft Office Suite including Word, Excel & OutlookMust possess professional written and verbal communication skillsRecognized designation in property management is a plus And here’s the fine print HR wants you to know: Job is intermittently sedentary but requires mobility (i.e., climb stairs) to tour, show, and inspect apartments on a daily basisWill use some repetitive motion of hand-wrist in using computer and writingWorks in a typical office setting with daily exposure to outdoor environment (i.e., heat, cold, damp, rain, etc.) when touring communityHazards can be minimized with proper lifting techniques, SDS, general safety training, and wearing appropriate personal protective equipment (PPE)Must handle stressful, urgent, novel and diverse work situations on a daily basisEmotional stability and personal maturity are important attributes in this positionWill be regularly called upon to work long hours and odd schedules (including weekends)Position requires periodic travel by automobile to handle work-related activitiesMay require airline travel, out-of-town and /or overnight trips Attendance and punctuality is essential for success in this positionContact your HR team for the position’s Physical Demands Analysis This job description is not an all-inclusive list of duties and responsibilities. Camden may add or change responsibilities in order to meet business and organizational needs. Employees must meet qualification standards that are job-related and consistent with business necessity and must be able to perform the essential functions of the position, with or without reasonable accommodations. To learn more about our awesome Benefits, visit Camden Benefits .