Community Manager, Austin Women's Social Club (Part-Time)
About the role
We're looking for a part-time Community Manager to help us scale our Austin Women's Social Club. This customer-facing role calls for a rare combination of executive communication skills, operational prowess, user empathy, and interpersonal ability to run our community. You'll be working directly with the founder as the glue that keeps our club running smoothly, ensuring that members have an amazing experience, supporting engagement, and keeping events and communications on track.
This is a mission-driven, bootstrapped project in the early stages of building a sustainable product to solve loneliness, powered largely by a team of part-time women who care deeply about helping others find connection. It's only a fit for you if you're seeking part-time, impact-driven work that will fill your soul and challenge you creatively as we build something meaningful.
Responsibilities
- Work directly with the founder and our team of badass hosts to launch and operationalize new programs for our Austin Women's Social Club
- Lead weekly planning meetings with staff hosts and volunteers to oversee and coordinate our calendar of events
- Track and oversee the deployment of our event budget for facilitators, venues, and activities
- Write and send our weekly member newsletter with upcoming events
- Respond to member inquiries via email and WhatsApp
- Spark conversations in WhatsApp groups that lead to in-person meetups
- Welcome new members and help them get oriented to the club
- Host in-person new-member events to welcome them to the club
- Collect feedback and ideas from members to shape future events
- Check in with disengaged members and help reactivate them
- Organize personalized meetups for members needing extra connection
- Hustle - take ownership of Tribe's growth and do whatever it takes (i.e. get sh** done)
Requirements
- Obsessed with our mission to help humans (especially women) find belonging
- 3+ years of experience in Customer Success, Account Management, Program Management or People Operations (no recent college grads or interns please | EA, Marketing and Sales experience is not relevant either)
- Communicate with deadly precision (conserve your words and use them like ammo)
- Hogwarts-caliber wizard with spreadsheets
- High stamina and can dial up the intensity on-demand
- Always bring the good vibes
- Comfortable working mostly with women (a lot of amazing feminine energy here!)
- Self-identify as a community builder (we do help peeps make friends for a living)
- Eat growth for breakfast
- Fight fires for lunch, eat debates for dinner (we love to eat)
- Obsessive attention to detail
- Hustle like a car salesperson
- Project-manage like a wedding planner
- Run team meetings like a drill sergeant
- Coordinate team members like an orchestra conductor
- Know how to win friends and influence people
- Get bored easily
- Can run through brick walls (we don't like blockers)
- Not looking for a 9 to 5 job
- Can read sarcasm
Pay
~$1000 USD per month for ~10-15 hours per week of work ($20/hr).
Schedule
Part-time, ~10-15 hours per week. This is a project-based, contract-to-hire role.