Community Manager

Responsibilities

• Provides leadership and direction to all staff at the property.
• Hires (for open positions approved by the Regional Property Manager), trains, completes and conducts performance evaluations for all staff at the property.
• Manages and oversees all phases of the operation of a property, including budget preparation and control, general administration, property maintenance, unit leasing and collections, financial and administrative reporting, resident relations, and control of financial resources and assets.
• Creates, designs and executes marketing campaigns for leasing of rental units.
• Prepares, processes, modifies and signs lease agreements and related forms.
• Maintains knowledge of competition and market conditions affecting leasing and operations and makes adjustments to the business and marketing models to ensure the Company remains competitive and in compliance with applicable federal and state laws.
• Ensures all residents living in the community meet compliance and eligibility requirements as established by the appropriate local, state and/or federal agencies.
• Assists in preparation and implementation of the annual budget and maintains accurate financial records for the property, including payroll records, daily bank deposits, and control of the cash accounts at the property.
• Maintains vacancy information reports as required by corporate, investors, and monitoring agencies.
• Supervises any outside contractors working on the property.
• Performs physical needs assessments, negotiates contracts with vendors, and ensures work is completed by the agreed-upon deadline.
• Participates in and directs office and maintenance staff regarding all move-in/out and agency inspections and inspection processes.
• Meets and works with residents, resident organizations, and resident services providers to address issues, make improvements, and maintain positive relations.
• Complies with all Company Accounting and Operations directives, policies, and procedures.
• Continually inspects property recording deficiencies, making improvements and taking any required actions according to Company guidelines.

Qualifications

• Two or more years’ experience in multi-family residential property management, preferably with experience with direct supervision of employees.
• Multi-family residential leasing experience required.
• Accredited Resident Manager or similar designation preferred.
• Accounting/Financial and Administrative background preferred.
• Tax Credit, Section 8 and/or Public housing experience preferred.
• High School Diploma or equivalent required.
• Two or more years of college preferred.
• Required certifications or licenses preferred, or the ability to obtain within one year required.