Community Manager

Final compensation is based on experience, skills, and qualifications.

About the role

As a Community Manager, you own the success of your property end to end, from financial performance to the daily experience of every resident who lives there. At Roundhouse, our mission is simple and serious: putting humanity into housing. Since 2008 we have grown into a developer and manager of diverse real estate across four states, with more than 10,000 multifamily units and over $2B in assets under management.

Our culture

• One Team: We put people first, work with humility, and celebrate wins together.
• Self-Starter: We take initiative, own outcomes, and push ideas forward with energy and purpose.
• Forward Thinker: We stay curious, embrace change, and explore better ways to serve our residents and partners.
• Commitment to Excellence: We set high standards, double-check details, and take pride in doing the work right.

Responsibilities

• Run daily operations across maintenance, leasing, and resident relations.
• Build and execute leasing, marketing, and retention strategies that drive occupancy and revenue.
• Partner with your Regional Manager to set property goals and the plans to reach them.
• Own the numbers: rent collection, delinquency, budgets, and all financial obligations.
• Manage vendor relationships, negotiate contracts, and hold service to a high standard.
• Lead and develop your maintenance team on turns, work orders, inspections, and capital projects.
• Walk your property regularly to keep maintenance, curb appeal, and safety standards sharp.
• Resolve resident concerns quickly, fairly, and professionally.
• Keep accurate records across leases, resident files, financials, and deposit accounting.
• Prepare monthly and annual performance reports, including financials and occupancy metrics.
• Plan resident events and community engagement that make people feel at home.
• Ensure compliance with Fair Housing, safety regulations, and company policy at all times.

Requirements

• Three to five years as a Community Manager or Assistant Community Manager, or successful completion of a management-focused Roundhouse development program.
• A real estate license, or the ability to obtain one within 120 days of employment if your state requires it.
• Proven supervisory and problem-solving skills.
• Proficiency in Microsoft Office, including Word, Excel, PowerPoint, Teams, and Outlook.
• Working knowledge of the laws and regulations that govern property management.
• A genuine customer-service mindset and real passion for the work.
• A strong desire to lead, both in your role and in your local community.
• Excellent communication and interpersonal skills.

Preferred Qualifications

• A bachelor's degree in business administration, real estate, or a related field.
• Experience with Yardi Voyager, RentCafe, Yieldstar, AIRM, LEO, Appwork, or similar CRM tools.

Benefits

Health and wellness

• Medical coverage, including a zero-cost employee plan
• Dental and vision coverage
• Mental wellness program
• Gym membership stipend

Financial security

• 401(k) with employer match
• Company-paid life insurance
• Short-term and long-term disability options

Lifestyle and culture

• Paid time off plus 9 company-paid holidays
• Paid maternity and parental leave
• Employee housing discount
• Cell phone stipend
• Alternative transportation allowance
• Monthly coffee coupon
• Perks at Work program

Recognition and growth

• Professional development support
• Peer recognition program
• Years of service awards
• Infinite Possibilities program

Pay

$68,000 - $71,000 annual + quarterly bonus potential + commissions

Schedule

Monday–Friday, 8am–5pm