Community Manager

Position Summary

The Community Manager is the top site-level position at Redstone Residential and is responsible for all aspects of property operation. The Community Manager reports to the Regional Manager. The Community Manager strives to achieve all operational and financial goals for the property.

Key Duties & Responsibilities

• Monitor Redstone Key Performance Indicators (KPIs) on-site
• Manage the property to the approved operating budget and oversee the lease-up of the property
• Coordinate the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals
• Collect rent and manage delinquency
• Work collaboratively with other staff members in a highly entrepreneurial environment
• Create a positive environment that enhances the experience for our residents
• Build and maintain relationships with campus and community resources
• Promote and emphasize outstanding customer service through staff training and ongoing job performance evaluations
• Submit weekly and monthly reports to Redstone
• Manage projects ranging from marketing initiatives to construction projects

Experience & Qualifications

• 5+ years in student housing or multifamily property management
• 3+ years of property manager experience
• "Client-ready" professional demeanor and presentation. Previous client interface experience is required
• Detail-oriented work ethic, experience managing a budget, and P&L ownership are required
• Ability to manage projects and multitask several processes at once under stressful conditions
• Experience with Entrata Software or familiarity with property management software is a plus but not required
• Able to use and quickly learn technology – Google Apps, Microsoft Office
• Team Player – able to inspire team members to high levels of performance and to provide constructive feedback as needed