Community Manager
Independence Realty Trust Inc. · Indianapolis, IN · 3 wk ago
MarketingFull-time
About the role
IRT Living Bayview Club is a vibrant multi-family community within IRT, a publicly traded Real Estate Owner and Operator with over 13 years of expertise in top markets nationwide. As a Community Manager, you will lead the community staff to achieve excellence, help potential residents find their new dream home, and ensure current residents remain part of the IRT family.
Responsibilities
- Lead and motivate the on-site team to deliver excellent resident service
- Oversee leasing activity and drive occupancy goals
- Conduct regular property walks to ensure cleanliness and curb appeal
- Manage resident relations and resolve concerns promptly
- Handle budgeting, financial reporting, and expense control
- Coordinate with vendors and oversee service contracts
- Train and mentor staff to support professional growth
- Respond to online reviews and manage the property’s reputation
- Ensure compliance with all applicable laws and regulations
Requirements
- 2+ years in multi-family community management or 4+ years in a leadership role within the field
- Experience managing a single community with 350+ units
- Strong leadership, customer service, and communication skills
- Detail-oriented with strong planning, time management, and deadline adherence
- Skilled in analyzing rent rolls, financial reports, and payables/receivables
- Proficient in MS Office (Word, Excel); Entrata experience preferred
- Knowledge of Fair Housing laws and leasing regulations
- Valid driver’s license required
- Must be able to attend a company-paid, multi-day, out-of-state training within 2 weeks of start date
Benefits
- Comprehensive, company-paid, in-person training in Tampa, FL
- Ongoing development programs for career advancement
- Recognition and appreciation initiatives for individual and team achievements
- Competitive base pay plus commissions, bonuses, and stock awards
- Stock awards within your first year of employment (employee ownership)
- Best-in-class medical, dental, and vision insurance
- Rent discounts
- Generous PTO and paid holidays
- 100% company-paid insurance (Life, AD&D, and Long-Term Disability)
- 401(k) with a 100% company match (up to 4%)