Jobs · Marketing · Indiana

Community Manager

Independence Realty Trust Inc. · Indianapolis, IN · 3 wk ago
MarketingFull-time

About the role

IRT Living Bayview Club is a vibrant multi-family community within IRT, a publicly traded Real Estate Owner and Operator with over 13 years of expertise in top markets nationwide. As a Community Manager, you will lead the community staff to achieve excellence, help potential residents find their new dream home, and ensure current residents remain part of the IRT family.

Responsibilities

  • Lead and motivate the on-site team to deliver excellent resident service
  • Oversee leasing activity and drive occupancy goals
  • Conduct regular property walks to ensure cleanliness and curb appeal
  • Manage resident relations and resolve concerns promptly
  • Handle budgeting, financial reporting, and expense control
  • Coordinate with vendors and oversee service contracts
  • Train and mentor staff to support professional growth
  • Respond to online reviews and manage the property’s reputation
  • Ensure compliance with all applicable laws and regulations

Requirements

  • 2+ years in multi-family community management or 4+ years in a leadership role within the field
  • Experience managing a single community with 350+ units
  • Strong leadership, customer service, and communication skills
  • Detail-oriented with strong planning, time management, and deadline adherence
  • Skilled in analyzing rent rolls, financial reports, and payables/receivables
  • Proficient in MS Office (Word, Excel); Entrata experience preferred
  • Knowledge of Fair Housing laws and leasing regulations
  • Valid driver’s license required
  • Must be able to attend a company-paid, multi-day, out-of-state training within 2 weeks of start date

Benefits

  • Comprehensive, company-paid, in-person training in Tampa, FL
  • Ongoing development programs for career advancement
  • Recognition and appreciation initiatives for individual and team achievements
  • Competitive base pay plus commissions, bonuses, and stock awards
  • Stock awards within your first year of employment (employee ownership)
  • Best-in-class medical, dental, and vision insurance
  • Rent discounts
  • Generous PTO and paid holidays
  • 100% company-paid insurance (Life, AD&D, and Long-Term Disability)
  • 401(k) with a 100% company match (up to 4%)

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