Community Manager

About the role

The Community Manager is responsible for the overall performance of their assigned property. Duties include managing and directing the on-site staff, leading leasing and marketing activities, market analysis, resident relations and preparation/management of property budgets.

Responsibilities

• Manage and direct the on-site staff
• Lead leasing and marketing activities
• Market analysis
• Resident relations
• Prepare and manage property budgets
• Ensure all physical aspects of the property are fully functional and maintained
• Frequent interaction with residents, proactively responding to their needs; focus on relationship development and resident retention
• Achieve the highest possible net operating income through implementation of effective cost control
• Develop yearly operating and capital budget plans
• Maintain strict adherence to State and Federal Fair Housing Laws
• Communicate effectively with site staff members and ensure compliance of all personnel policies and procedures
• Provide direction and oversight to property maintenance staff
• Promote and teach safe work practices and ensure all safety of site and the occupants
• Perform regular inspections of managed property
• Bid, negotiate and manage vendor service contracts and one-time projects
• Train and mentor office staff in an effort to implement sales and marketing materials
• Provide reports as required
• Rental collection and posting as well as inputting invoices
• Other tasks as assigned

Requirements

• Strong financial management skills and be well versed in budgeting, forecasting and cost control
• Solid multi-tasking skills along with the ability to meet deadlines
• Ability to communicate professionally and effectively with co-workers, residents, vendors and corporate staff
• Proficient with Microsoft Office (Excel, Word, and Outlook)
• Experience with OneSite, Yardi and/or eSite preferred
• Willingness and ability to work weekends and holidays when the business requires
• Must be able to travel for training and occasional business meetings

Qualifications

• High School diploma or equivalent; some college strongly preferred
• Minimum of 3 years as a Community Manager or Assistant Community Manager required
• Tax Credit and HUD knowledge is required

Benefits

• Medical, Dental and Vision Insurance
• Short- and Long-Term Disability Plans
• Company Paid Life Insurance
• Apartment Discounts
• 401k Plan
• Paid holidays
• Paid time off

Pay

N/A

Schedule

N/A