Community Manager - Apex Posner Park

About the role

The Community Manager manages and coordinates the team members' daily activities and resources of the property to achieve established budgeted financial and operational goals. Ensures that the operation of the property complies with Company policies and procedures and all laws and regulations governing multi-family housing operations.

Responsibilities

• Manage team and perform employee evaluations. Interview, hire, orient, and train new hires.
• Meet targeted revenue goals by increasing sales and implementing short/long-term marketing and leasing strategies.
• Identify areas for improvement for property.
• Budget modeling, forecasting, and profitability analysis and management.
• Complete financial records, documents, and reports. Invoicing Management.
• Gather, analyze, and interpret market and economic trends that may impact the property and recommend improvements.
• Keep informed of changes in technology, industry and standards, leasing and sales tools and processes.
• Lease enforcement process – apartment inspections, evictions, collections, notifications, and other processes as outlined in lease agreement and take appropriate action.
• Client/Owner Management – conduct property tours and provide updates on property's performance and meet with client as needed.
• Contractor and Vendor Management.
• Responsible for safety, cleanliness, and general appearance and curb appeal of property, and reporting any mechanical and electrical equipment malfunctions as well as employee/visitor/resident injuries or accidents.
• Ensures property maintenance team complies with Company's standards regarding service requests.
• Resolve customer complaints and issues.
• Be curious about our competitors by shopping competition and building relationships within your market and the industry.
• Other duties as assigned.

Qualifications

• Education: High School Diploma or GED Equivalent
• Supervisor Experience: 1 - 3 Years proven skills sufficient to hire, lead, direct, evaluate, and manage subordinates and team members, are required.
• Management: 1 - 3 Years Multi-Family Property Management Experience Preferred: Property Management, Sales, Marketing, and Customer Service background sufficient to manage the day-to-day operation of an apartment community.
• Advanced Skills: Communication, Presentation, and Delivery Skills with ability to connect to people at all levels.
• Computer Skills: Proficiency in internet, word processing, spreadsheet, and database management programs for reporting purposes. Strong proficiency in property management software (preferably Entrata Yardi and/or One Site).
• Licenses: Current Valid Driver's License

Schedule

40 hours in a regular work week. Typical Site Hours of Operation (may vary by site): Monday – Friday: 9am – 6pm; Saturday: 10am – 5pm; Sunday: 1pm – 5pm. Must be available to work on weekends when scheduled.

Work environment

Works in an office environment but also have frequent exposure to outside elements where temperatures, weather, odors, and/or landscape may be unpleasant and/or hazardous.

Physical requirements

• Must be able to push, pull, lift, carry, or maneuver weights up to twenty (20) pounds independently and fifty (50) pounds with assistance.
• The employee is frequently required to stand, walk, reach with hands and arms, climb, stoop, and squat. Intermittently required to sit and perform keyboard work.
• Routine local travel may be required to run business-related errands including but not limited to meetings and training. Non-local travel may be required for business-related responsibilities.

Benefits

• Two + Weeks of PTO
• Paid Holidays
• Medical, dental and vision insurance
• 401(k) Enrollment
• Employer Paid Basic Life and Short-Term Disability
• Paid Parental Leave for Birthing and Non-Birthing Parents (after 6 months)
• Potential opportunity for savings in rent (property and ownership specific)
• Cell Phone Allowance
• And more!