Jobs · Customer Service · Texas

Community Manager - Affordable

Fairfield Residential · Austin, TX · 2 wk ago
Customer Service$78k–$82k/yrFull-time

About the role

Lead and Develop Teams
Recruit, coach, and motivate a high-performing team.
Ensure adherence to company policies and procedures.

Manage Financials
Own the property’s operational budget.
Monitor financial performance and implement cost-saving strategies.

Ensure Compliance
Oversee LIHTC/HUD compliance and inspections.
Maintain positive relationships with housing authorities.

Responsibilities

Drive Resident Satisfaction
Implement retention strategies and resolve resident concerns.
Represent Fairfield professionally in all interactions.

Qualifications

  • High school diploma or equivalent required; Bachelor’s degree preferred.
  • Bilingual in English and Spanish strongly preferred.
  • Industry certification preferred.
  • Housing Credit Certified Professional (HCCP) Designation preferred.
  • Certified Credit Compliance Professional (C3P) Designation preferred.
  • Certified Occupancy Specialist (COS) or Certified Professional of Occupancy (CPO) designation preferred if HUD property.
  • Valid driver’s license is required.
  • Minimum of three years of property management experience required.
  • Minimum of three years LIHTC experience required.
  • Experience using Microsoft Outlook, Word, and Excel.
  • Prior experience preparing for a REAC inspection, as needed for HUD properties.
  • Experience in a leadership position and in managing a staff preferred.
  • Experience using Yardi or other related property management accounting software.
  • Experience in writing and maintaining budgets.
  • Strong understanding of federal, state, and local fair housing laws and provisions.
  • Strong knowledge of IRS 8823 guide and HUD 4350.3 Manual.
  • Ability to read and understand regulatory agreements.

Skills

  • Leadership
  • Customer Service
  • Regulatory Expertise

Benefits

  • Paid time off
  • Paid holidays and sick days
  • Paid time off for volunteering activities (optional)
  • Matched 401(k)
  • Medical, dental & vision insurance
  • Flexible spending account
  • Life insurance

Pay

Estimated Rate of Pay: $77,890.00 - $81,520.00
This position is exempt; the range above reflects annual salary.

Schedule

Not specified

Similar jobs