Community Living Assistant- Full Time- 2nd Shift

About the role

The Community Living Assistant position at the Atlanta Mission is a vital role within our ministry. We serve over 1000 men, women, and children every day, providing essential services including food, shelter, clothing, counseling, and spiritual guidance. Our mission is to witness and experience radical life transformations.

Responsibilities

• Monitor client activity to maintain safety and compliance with house rules
• Conduct room checks, package/purse inspections, and general observation to identify and remove contraband
• Respond promptly to incidents, escalating safety or behavioral concerns as needed
• Congratulations and guide clients through issues using de-escalation techniques
• Maintain accurate and timely records of daily activities, incidents, and unusual events
• Communicate client community living concerns, needs, and emergencies via Salesforce notes and email updates
• Administer medication in alignment with program policy and accurately document client consumption
• Build rapport with clients by maintaining a calm, compassionate, and professional presence

Qualifications

• Proven ability to de-escalate conflicts and respond effectively to crises
• Comfortable thriving in a fast-paced environment with frequent multitasking
• High energy, with the ability to engage and motivate others toward a common goal
• Strong communication skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Ability to write clear reports and correspondence
• Ability to speak effectively before groups of clients or team members
• Basic proficiency with Microsoft Office and willingness to use Salesforce for documentation
• Prior experience in residential or community living programs
• Training or experience in trauma-informed care or working with vulnerable populations
• Demonstrated teamwork and collaboration skills

Position Requirements

• Standing for long periods of time and moving to various locations
• Stooping, kneeling, reaching, pulling, pushing, bending, and twisting
• Operating a computer and other office equipment
• Lifting and carrying up to 20lbs occasionally
• Peripheral vision and depth perception
• Availability to work in case of emergencies

Special Job Requirements

• Work schedules and job functions may change based on business needs

What We Offer

• Employee Benefits: Retirement Savings with Matching Contribution, Medical Insurance, Dental & Vision Insurance, Employer Paid Benefits, 3 Weeks Paid Time Off accrued during your first year, 10 Paid Holidays, 4 Mental Health Days per year, Life Insurance, Short-Term Disability, Travel Assistance Program, Employee Assistance Program (EAP), Medical Concierge, Spiritual & Professional Training & Development