Community Liaison Worker Level III

About the role

Elmhurst Hospital Center (EHC) is the major tertiary care provider in the borough of Queens. The hospital is comprised of 545 beds and is a Level I Trauma Center, an Emergency Heart Care Station and a 911 Receiving Hospital. It is the premiere health care organization for key areas such as Surgery, Cardiology, Women's Health, Pediatrics, Rehabilitation Medicine, Renal and Mental Health Services. At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Responsibilities

The purpose of this position is to perform liaison functions between City agencies, local residents, and community organizations, in order to provide assistance, obtain participation and support for housing development and community development and implement public service programs. The role involves performing tasks in the field or in an office, as assigned, and supervising staff.

• Interviews local residents, landlords, government personnel, business people and youths to solicit support for community development programs, to ascertain needs of communities and to determine courses of action to meet those needs which are acceptable to the communities.
• Interviews staff and representatives of governmental, educational, and social agencies and unions for the purposes of securing information for and transmitting information from community organizations and residents.
• Assists in the preparation and distribution of informational materials relating to the programs, objectives, and activities of both communities and educational institutions.
• Assists in the training of subordinate staff.
• Makes written and oral reports as required.
• Keeps records related to programs, activities, objectives, etc.

Requirements

This role requires four (4) years of full-time experience in counseling, community work or community health activities in a government agency or community organization engaged in providing community services to the public, assisting members of the community in obtaining community services or maintaining liaison with schools, community organizations or other government agencies for the purpose of providing assistance and obtaining participation and support for implementation of community or public service programs.

• Completion of an approved six (6) month training program of combined classroom training and on-the-job experience in community liaison work may be substituted for six (6) months of experience.
• Study at an accredited college in sociology, psychology or other behavioral science may be substituted on the basis of thirty (30) semester credits for each year of the experience described above.

Qualifications

Preference will be given to applicants with at least a high school diploma or its educational equivalent approved by a State’s Department of Education or a recognized accrediting organization.