Community Liaison/Marketer
About Us
Applied Home Health Network (AHHN) is a trusted provider of skilled nursing and home health services throughout Illinois. Our team is dedicated to delivering high-quality, compassionate care that supports the independence and well-being of our clients. With a reputation built on compliance, excellence, and individualized care, we are now seeking a passionate Home Care Supervisor to lead and manage our CCP service line, ensuring clients receive consistent, compliant, and culturally sensitive care.
Position Summary
The Community Liaison is responsible for building strong relationships with referral sources, healthcare providers, and community organizations to increase awareness and utilization of Applied Home Health Network’s services. This role combines outreach, education, and client engagement to ensure that families, physicians, hospitals, and other stakeholders understand the full range of AHHN’s skilled nursing, pediatric, and non-medical services. This role plays a pivotal part to supporting our mission of better care with compassion.
Responsibilities
- Develop and maintain strong referral relationships with physicians, hospital discharge planners, nursing facilities, managed care organizations, social workers, and community agencies.
- Promote Applied Home Health Network’s services through professional presentations, networking events, health fairs, and community programs.
- Conduct regular outreach visits to referral sources, ensuring timely follow-up and strong communication.
- Collaborate with the Intake and Clinical teams to ensure smooth referral-to-admission transitions for new clients.
- Track and report referral activity, conversion rates, and outreach effectiveness using CRM tools and internal reporting.
- Provide education to families, caregivers, and providers about AHHN’s care options, insurance coverage (Medicare, Medicaid, private pay), and specialty programs.
- Identify community needs and emerging healthcare trends to support business growth strategies.
- Represent AHHN with professionalism and adherence to all federal, state, and agency compliance standards.