Community Liaison - Hospice
About the Role
Spring Valley Hospice is seeking a Community Liaison in Olive Branch, MS that will serve as the face of our organization—promoting hospice services to healthcare professionals, community partners, and families. Your work will reflect the quality and heart of our care, helping ensure patients receive the support they need when they need it most. Ready to be the bridge between care and community?
Responsibilities
- Visit hospitals, clinics, and senior care facilities to promote our hospice services
- Build strong, ongoing relationships with doctors, nurses, and referral partners
- Attend community events to raise awareness and represent our brand
- Track and manage outreach activity in our system (CRM)
- Use market insights to plan and improve outreach efforts
- Educate families and professionals on hospice benefits and how we can help
- Work with our care team to ensure smooth patient referrals and quality care
- Stay current on hospice care through training and self-learning
- Complete reports, documentation, and other admin tasks on time
- Follow all healthcare rules and regulations
Benefits and Perks
- Medical, Dental, Vision insurance
- Health Savings & Flexible Spending Accounts (up to $5,000 for childcare)
- Tuition discounts & reimbursement
- 401(k) with company match
- Generous PTO
- Mileage reimbursement
- Access to wellness and discount programs such as Noom, SkinIO (Virtual Skin Cancer Screening), childcare, gym memberships, pet insurance, travel and entertainment discounts and more
Qualifications
- 2+ years health care marketing experience
- Current and valid state driver's license
- Proof of auto insurance
- Strong interpersonal and communication skills
- Computer literacy and knowledge of relevant healthcare and administrative software
- Excellent analytical and problem-solving skills
- Organizational and time management skills
- Ability to work independently
- Ability to work closely and professionally with others at all levels of the organization and communities that we serve
- Demonstrates the highest degree of customer service and professionalism
About Spring Valley Hospice
Spring Valley Hospice, an affiliate of Adoration Health, focuses on providing hospice care to local patients and their families living. We concentrate on managing a patient's pain and other symptoms first and foremost, while also providing emotional and spiritual support to the family. The holistic care approach to providing hospice services by the entire care team sets Spring Valley Hospice apart. We believe the quality of life to be as important as length of life. Spring Valley Hospice offers routine home care, respite, general inpatient care, and continuous care.