Community Liaison - Hospice

Embrace Hospice is seeking a Community Liaison in New Braunfels, TX to serve as the face of our organization—promoting hospice services to healthcare professionals, community partners, and families.

About the Role

Your work will reflect the quality and heart of our care, helping ensure patients receive the support they need when they need it most. This is a dynamic, goal-driven role with autonomy and flexibility, allowing you to grow your career in healthcare sales and outreach while making a real impact in the community.

Responsibilities

• Visit hospitals, clinics, and senior care facilities to promote our hospice services
• Build strong, ongoing relationships with doctors, nurses, and referral partners
• Attend community events to raise awareness and represent our brand
• Track and manage outreach activity in our system (CRM)
• Use market insights to plan and improve outreach efforts
• Educate families and professionals on hospice benefits and how we can help
• Work with our care team to ensure smooth patient referrals and quality care
• Stay current on hospice care through training and self-learning
• Complete reports, documentation, and other admin tasks on time
• Follow all healthcare rules and regulations

Qualifications

• 2+ years healthcare marketing experience
• Current and valid state driver’s license
• Proof of auto insurance
• Strong interpersonal and communication skills
• Computer literacy and knowledge of relevant healthcare and administrative software
• Excellent analytical and problem-solving skills
• Organizational and time management skills
• Ability to work independently
• Ability to work closely and professionally with others at all levels of the organization and communities we serve
• Demonstrates the highest degree of customer service and professionalism

Benefits

• Medical, Dental, Vision insurance
• Health Savings & Flexible Spending Accounts (up to $5,000 for childcare)
• Tuition discounts & reimbursement
• 401(k) with company match
• Generous PTO
• Mileage reimbursement
• Access to wellness and discount programs such as Noom, SkinIO (Virtual Skin Cancer Screening), childcare, gym memberships, pet insurance, travel and entertainment discounts, and more

Benefits may vary by employment status.

About Our Company

At Embrace Hospice, our primary ambition is to bring first-class care to the warmest and most serene environment possible: home. We provide the full spectrum of hospice services, thoughtfully tailored to the individual needs of patients and families. Embrace Hospice, an affiliate of BrightSpring Health Services, is grounded in a foundational commitment to providing exceptional patient care and championing our agency leadership and teams. We are proud to have expert clinicians and caregivers on our team.