Community Liaison

About the role

Altus Hospice is seeking a self-driven, compassionate Community Liaison to join our dynamic team serving the San Antonio area. This role involves building meaningful, trust-based relationships with referral sources, physicians, and healthcare partners to promote hospice services and drive census growth.

Responsibilities

• Establish and nurture relationships with key decision-makers, including physicians and healthcare partners, to strengthen collaboration and trust within the medical community.
• Serve as a passionate advocate for our hospice services by conducting regular outreach that reflects our commitment to compassionate, high-quality care.
• Play a key role in growing our presence by positioning our hospice as the provider of choice across the service area—helping us exceed growth and census goals.
• Drive referral growth through regular, intentional visits with referring physicians, hospital discharge planners, skilled nursing facilities, social workers, and other healthcare professionals.
• Support patients and families during critical moments by leading initial conversations about hospice care, clearly explaining our services and philosophy, and facilitating consent with empathy and respect.

Qualifications

• Bachelor’s degree in related field preferred. Additional experience may be substituted for educational requirement.
• Minimum two (2) years of sales/marketing experience in healthcare required. Hospice/palliative marketing experience strongly preferred.
• Skilled at establishing/maintaining working relationships with key staff, marketing contracts, and clinical staff to ensure thorough understanding of Hospice services.
• Prior clinical experience is a plus.
• Must be willing to drive with reliable transportation, valid driver’s license, and auto insurance.

Benefits

The base pay range listed represents a general guideline for the role and is not a guarantee of the final offer. Compensation will be determined based on the selected candidate’s relevant experience and the specific responsibilities of the position. The final compensation rate will be discussed and confirmed at the conclusion of the interview process.