Community Liaison and Marketer

About the Position

The Community Liaison & Marketer is responsible for driving business development through targeted outreach to key community partners, including healthcare providers, clergy, and other local influences. This role requires close coordination with internal departments such as Scheduling, Quality Assurance, Finance, and Client Onboarding to ensure seamless service delivery.

Responsibilities

• Cultivate relationships with potential partners and referral sources including social workers, case managers, discharge planners, concierge doctors, and specialists among others.
• Actively seek out networking opportunities both inside and outside the industry. Cambridge Caregivers encourages participation in boards, committees, clubs, and other social gatherings in order to raise the profile and reputation of the Agency.
• Consult with potential new clients. Inform those seeking care about appropriate options, our service offerings, company policies and practices.
• Guide clients through the Engagement Documents should they need assistance. Follow up with clients missing data in their documents.
• Conduct initial visits and client assessments upon engagement of Agency services.
• Carry out follow-up visits as necessary and ensure continued engagement with long-term clients.
• Coordinate visits, care-plan updates, and non-medical assessments with Quality Assurance, Scheduling, and the Director of Nursing.
• Maintain regular and effective communication with staff on your assignments and facilitate closed-loop communication between staff, the client, and Scheduling.
• Engage with and get to know staff in order to assist Scheduling with positioning appropriate assets with your clients.
• Absent from regular staff round tables.
• Represent the Agency at conferences, expos, and vendor fairs.
• Utilize company CRM and other software to manage the client pipeline, track referral sources, prospective clients, and forecast.
• Absent from assisting with follow-up from marketing events, communications, and campaigns.
• Cooperate with the COO to set realistic, data-driven KPIs, client targets, and regular marketing budgets.
• Coordinate with the HR and Finance departments to ensure accuracy of payroll and invoicing.
• Communicate with HR and Scheduling to keep operational staff apprised of upcoming staffing needs.

Core Competencies and Qualifications

• Experience in one or more of the following: Marketing, Sales, B2C, Customer Service, Community Engagement, Communications, Healthcare Sales, Services Sales, Home Health
• 1 year + in a relevant field/s
• Bachelor’s degree – preferred

Considerations

• Excellent oral and written communication and presentation skills
• Superior interpersonal skills and a solid reputation among peers, professionals, and customers.
• Ability to work effectively with all levels of the organization.
• Capable of thinking creatively and on the spot.
• Ability to maintain a calm and respectful demeanor with clients, employees, and corporate colleagues, even in stressful situations.
• Aptitude for performing a variety of functions, multi-tasking, and picking up ad hoc projects or new skill sets as directed.
• Capacity for self-management and follow through on growth targets.
• Demonstrate initiative, discretion, enthusiasm, and desire to promote the mission and values of the Agency.
• MS Office experience
• CRM experience

Job Details

This job is Full-Time.
Flexible, In-Person.
Must be located in the Houston area or willing and able to commute to our Houston office at least three days per week.
Must also be willing and able to work from home on weekends and outside of regular business hours.

Benefits

• 401K with 4% Match
• Health Insurance
• Dental & Vision Insurance
• Gas Stipend
• Base Pay + Bonus Opportunities + Commissions
• Paid Time Off
• Employee Assistance Program

Job Details

This job is Full-Time.
Flexible, In-Person.
Must be located in the Houston area or willing and able to commute to our Houston office at least three days per week.
Must also be willing and able to work from home on weekends and outside of regular business hours.

Benefits

• 401K with 4% Match
• Health Insurance
• Dental & Vision Insurance
• Gas Stipend
• Base Pay + Bonus Opportunities + Commissions
• Paid Time Off
• Employee Assistance Program

Job Details

This job is Full-Time.
Flexible, In-Person.
Must be located in the Houston area or willing and able to commute to our Houston office at least three days per week.
Must also be willing and able to work from home on weekends and outside of regular business hours.

Benefits

• 401K with 4% Match
• Health Insurance
• Dental & Vision Insurance
• Gas Stipend
• Base Pay + Bonus Opportunities + Commissions
• Paid Time Off
• Employee Assistance Program

Job Details

This job is Full-Time.
Flexible, In-Person.
Must be located in the Houston area or willing and able to commute to our Houston office at least three days per week.
Must also be willing and able to work from home on weekends and outside of regular business hours.

Benefits

• 401K with 4% Match
• Health Insurance
• Dental & Vision Insurance
• Gas Stipend
• Base Pay + Bonus Opportunities + Commissions
• Paid Time Off
• Employee Assistance Program

Job Details

This job is Full-Time.
Flexible, In-Person.
Must be located in the Houston area or willing and able to commute to our Houston office at least three days per week.
Must also be willing and able to work from home on weekends and outside of regular business hours.

Benefits

• 401K with 4% Match
• Health Insurance
• Dental & Vision Insurance
• Gas Stipend
• Base Pay + Bonus Opportunities + Commissions
• Paid Time Off
• Employee Assistance Program

Job Details

This job is Full-Time.
Flexible, In-Person.
Must be located in the Houston area or willing and able to commute to our Houston office at least three days per week.
Must also be willing and able to work from home on weekends and outside of regular business hours.

Benefits

• 401K with 4% Match
• Health Insurance
• Dental & Vision Insurance
• Gas Stipend
• Base Pay + Bonus Opportunities + Commissions
• Paid Time Off
• Employee Assistance Program

Job Details

This job is Full-Time.
Flexible, In-Person.
Must be located in the Houston area or willing and able to commute to our Houston office at least three days per week.
Must also be willing and able to work from home on weekends and outside of regular business hours.

Benefits

• 401K with 4% Match
• Health Insurance
• Dental & Vision Insurance
• Gas Stipend
• Base Pay + Bonus Opportunities + Commissions
• Paid Time Off
• Employee Assistance Program

Job Details

This job is Full-Time.
Flexible, In-Person.
Must be located in the Houston area or willing and able to commute to our Houston office at least three days per week.
Must also be willing and able to work from home on weekends and outside of regular business hours.

Benefits

• 401K with 4% Match
• Health Insurance
• Dental & Vision Insurance
• Gas Stipend
• Base Pay + Bonus Opportunities + Commissions
• Paid Time Off
• Employee Assistance Program

Job Details

This job is Full-Time.
Flexible, In-Person.
Must be located in the Houston area or willing and able to commute to our Houston office at least three days per week.
Must also be willing and able to work from home on weekends and outside of regular business hours.

Benefits

• 401K with 4% Match
• Health Insurance
• Dental & Vision Insurance
• Gas Stipend
• Base Pay + Bonus Opportunities + Commissions
• Paid Time Off
• Employee Assistance Program

Job Details

This job is Full-Time.
Flexible, In-Person.
Must be located in the Houston area or willing and able to commute to our Houston office at least three days per week.
Must also be willing and able to work from home on weekends and outside of regular business hours.

Benefits

• 401K with 4% Match
• Health Insurance
• Dental & Vision Insurance
• Gas Stipend
• Base Pay + Bonus Opportunities + Commissions
• Paid Time Off
• Employee Assistance Program

Job Details

This job is Full-Time.
Flexible, In-Person.
Must be located in the Houston area or willing and able to commute to our Houston office at least three days per week.
Must also be willing and able to work from home on weekends and outside of regular business hours.

Benefits

• 401K with 4% Match
• Health Insurance
• Dental & Vision Insurance
• Gas Stipend
• Base Pay + Bonus Opportunities + Commissions
• Paid Time Off
• Employee Assistance Program

Job Details

This job is Full-Time.
Flexible, In-Person.
Must be located in the Houston area or willing and able to commute to our Houston office at least three days per week.
Must also be willing and able to work from home on weekends and outside of regular business hours.

Benefits

• 401K with 4% Match
• Health Insurance
• Dental & Vision Insurance
• Gas Stipend
• Base Pay + Bonus Opportunities + Commissions
• Paid Time Off
• Employee Assistance Program