Jobs · Customer Service · Virginia

Community Leasing Associate

Fairfield Residential · Alexandria, VA · 1 mo ago
Customer Service$22.32–$25.06/hrFull-time

Community: The Belhaven Apartments
Number of Units: 349

About Fairfield

Fairfield is a leader in the multifamily housing industry, passionate about creating exceptional apartment living. We invest in our people and cultivate a culture built on trust, support, and the drive to do great work. Opportunities are available for those launching their careers or bringing years of experience, with a focus on impact, skill development, and growth.

About the Role

As a Community Leasing Associate, you will serve as the face of Fairfield for prospective residents, guiding them through the leasing process and creating exceptional living experiences. This role blends sales, customer service, and marketing to help communities thrive.

What You'll Do

  • Customer Service & Sales: Serve as the first point of contact for prospects and residents; drive the leasing process and close deals; deliver outstanding service to exceed expectations.
  • Operations: Manage lease files and maintain accurate records; utilize Yardi software for leasing processes.
  • Marketing: Update social media and assist with advertising; stay informed about local market trends.

Why You'll Love Fairfield

  • Driven by Vision: Vertically integrated operator and investment manager in multifamily with in-house development, construction, acquisition, and property and asset management services.
  • Career Growth & Learning: Training, coaching, and mentoring to help associates develop their careers and inspire positive change.
  • Culture of Collaboration: Professional, supportive environment focused on teamwork and meaningful impact.
  • A Company that Cares: Robust benefits including competitive compensation, 401(k) matching, paid time off (including sick days and volunteer time off), medical, dental, vision insurance, flexible spending accounts, and life insurance.

What We're Looking For

  • High school diploma or equivalent required.
  • Valid driver’s license may be required.
  • Minimum of one year experience in customer service, sales, or retail required.
  • Leasing or real estate experience preferred.
  • Experience using Yardi or similar property management software a plus.
  • Intermediate knowledge of Microsoft Outlook, Word, and Excel required.

Pay

Estimated Rate of Pay: $22.32 – $25.06 per hour (non-exempt). The range reflects base rate only and does not include allowances, perks, commissions, or bonuses. Pay is determined by skills, experience, location, and job complexity; potential offers may vary based on individual qualifications.

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