Community Insights and Analytics Manager

What You’ll Do

• Lead Link to Feed Implementation and Use: 40%
• Supervise 2-3 Community Insights Team members
• Ensure the safe, dignified, and respectful treatment of neighbor data
• Manage expectations and acquire buy-in for Link2Feed
• Implement and track results across two or three distribution centers
• Coordinate training of FBR team members
• Oversee the creation and publishing of training materials and communication tools
• Maintain partner utilization for consistency and accuracy
• Research Requests and Analytics: 30%
• Manage and execute projects such as surveys, interviews, focus groups
• Write reports and briefs of findings for leadership and department colleagues
• Support data quality assurance efforts
• Data Requests Management: 30%
• Supervise data analysts’ understanding of data requests
• Develop deliverables to data requests from internal sources
• Support grant writing efforts

Commitment To People And Communities

• Instills Trust: Ensures the safe, dignified, and respectful treatment of neighbor data
• Collaborates: Partners across departments and with Hunger Relief Partners
• Customer-Centric Focus: Helps Food Bank of the Rockies understand who the food bank serves and where
• Ensures Accountability: Takes ownership of project managing data requests and key reporting deliverables

How The Work Gets Done

• Demonstrates Core Competencies: Instills trust, collaborates, focuses on customers, ensures accountability

What We’re Looking For

• Commitment to Food Bank of the Rockies mission and positive representation of the brand
• Critical thinking, strategic decision-making, and problem-solving skills
• Excellent organizational, time management, and multitasking abilities
• Self-directed, results-oriented, and proactive problem solver
• Strong teambuilding, collaboration, and relationship management skills
• Effective written and verbal communication skills
• Knowledge of food banking research
• Proficiency in Microsoft Office Suite and online technologies
• Experience in analytics, data, or research related fields
• Supervisory experience preferred
• Previous experience working in non-profits preferred
• Bilingual (Spanish/English) a plus

Work Environment

• Using office equipment such as a computer, mouse, keyboard, printer
• Shared office environment; outdoor work environment / occasionally
• Occasional travel within the service area including to Western Slope and Wyoming distribution centers

Compensation

$85,000 - $90,000 Annually, with 6% annual bonus eligibility

Benefits

• Generous Paid Time Off
• Robust Retirement Plan
• Comprehensive Health Coverage
• Medical and Parental Leave
• Bilingual Incentive

To Apply

If you are looking for a mission-focused organization where innovation and teamwork are encouraged and new ideas are valued, then this is an ideal position for you. Apply online through www.foodbankrockies.org/careers. Applications will be accepted until July 15th.