Community Healthcare Worker

What You Can Expect

• Monday through Friday 8am to 5pm
• No nights or weekends
• Paid holidays
• Highly rated benefits
• Fun and inclusive working environment
• Hybrid flexibility after introductory period

Overview

Dasher exists to help people live happy, healthy lives. Dasher's values center around providing encouragement, compassion and support to our fellow team members, and paying those values forward when interacting with our clients and our community. Joining our team provides an opportunity to work in a purposeful and fulfilling position specifically designed to assist our community in a variety of areas. This is an exciting opportunity to assist on a variety of projects and learn new skills.

Key Functions/Responsibilities

• Builds relationships with assigned members to understand their concerns, needs, and works toward collaborative goal setting
• Provide educational material to members on programs provided
• Provide support and insight that encourages members to attend all care appointments
• Assist with scheduling appointments, reminder of appointments, and assisting with obstacles that may prevent attending appointments
• Conducts health risk assessments to identify member needs and provides education and additional resources
• May attend community meetings to understand community issues or to build relationships with community members on an as needed basis
• Assists members with culturally appropriate Social Determinants of Health (SDOH) needs
• Remains up to date on knowledge of community resources relating to various areas of specialty appropriate to the needs of members/families through participation in ongoing trainings, informal learning opportunities, supervisor mentoring, and general professional development opportunities
• Engage members in telehealth/videoconferencing to conduct home visits. In person home visits will be conducted only in special cases based on need with advance approval
• Adheres to weekly schedule to allow for optimal member outreach and documentation
• Attendance at business and department meetings
• Conducts additional work assignments corresponding with department needs at the direction of supervisor/manager

Qualifications and Education Requirements

• Certified Community Health Worker preferred but not required
• High school diploma or GED required. Associate's degree in human services or another correlated field preferred
• Two (2) years of work experience directly related to the duties and responsibilities, or equivalent combination of education, training, and experience preferred
• Certified Community Health Worker preferred but not required. If not certified, will need to obtain CCHW within 6 months of employment

Skills

• Knowledge of community health resources and social determinants of health
• Ability to effectively communicate with a diverse population and establish trust
• Effective active listening skills
• Excellent verbal and written communication skills
• Bilingual in Spanish (speaking, reading, and writing) a plus, but not required
• Experience using Microsoft Office and data entry
• Ability to prioritize workflow and manage time
• Ability to handle many tasks simultaneously and respond to customers and their issues promptly and professionally
• Ability to take direction and to navigate through multiple systems simultaneously

Compensation and Benefits

• $17-$19 an hour based on experience
• Highly rated benefits program offered to all employees working 24 hours or more per week
• Access to health, dental, and vision insurance
• Company provided disability and life coverage with voluntary options for spousal and dependent coverage
• Traditional and Roth 401(k) options with company match
• Generous Paid Time Off
• Free onsite gym access at corporate location