Community Health Worker-Clinical

We are looking for team members who are passionate about challenging and significant work for the good of every patient. We seek individuals who are compassionate, service-driven, dedicated to supporting their team, and committed to excellence every day.

Why Join IU Health?

• 401(K) retirement savings with employer match
• Tuition reimbursement
• Employee Assistance Program – Counseling at no cost to you
• Healthy Results – Participation in our team member wellness programs awards points that contribute toward a biweekly financial incentive in your paycheck! The more you participate, the more you earn!

Schedule

Monday-Friday 8:00am-4:30pm

Location

Gateway Plaza/At University Hospital at the Coleman Center

Responsibilities

• Provide outreach, education, and ongoing support to pregnant individuals and families throughout pregnancy, labor, and the postpartum period.
• Serve as a trusted advocate and bridge between the community and healthcare, government, and social service systems.
• Assist clients in identifying and overcoming barriers to accessing healthcare and community resources.
• Connect individuals and families to essential services, including:
  • Prenatal and postpartum healthcare
  • Health insurance enrollment and navigation
  • Food assistance programs
  • Housing resources
  • Transportation services
  • Childcare and family support programs
  • Community-based health and wellness services
• Conduct assessments to identify client needs and develop appropriate resource and referral plans.
• Provide culturally responsive health education related to prenatal care, maternal health, infant care, and healthy lifestyles.
• Support clients in navigating healthcare systems, scheduling appointments, and understanding recommended care plans.
• Offer informal counseling, encouragement, emotional support, and follow-up services to clients and families.
• Advocate for clients to ensure access to quality healthcare and supportive services.
• Maintain regular communication with clients to monitor progress and address emerging needs.
• Collaborate with healthcare providers, community organizations, and social service agencies to coordinate care and services.
• Facilitate referrals and ensure successful connections to community resources and support networks.
• Maintain accurate documentation of client interactions, referrals, services provided, and outcomes.
• Participate in community outreach events, educational programs, and health promotion activities.
• Promote positive maternal and infant health outcomes through education, advocacy, and resource coordination.
• Support family well-being by encouraging self-sufficiency, healthy behaviors, and engagement with available community resources.

Requirements

• High School Diploma or equivalent required.
• Must obtain a Community Health Worker certification within 1 year of hire, in accordance with state and organizational standards. Ongoing continuing education may be required to maintain certification.
• 0-3 years of experience required.
• Requires basic computer skills.
• Requires knowledge of medical, community, and social resources.